The Cosmetics Company Store — Local services in Wrentham

I was at the Wrentham Outlets recently, and while i have visited the outlets for years I have never gone into the The Cosmetics Store. I'm not sure what made me go in but I am so glad I did.

I walked in, was immediately greeted by a VERY kind associate named Laura. She advised on all the current sales and asked if she could assist. I wasn't looking for anything specific, but i noticed some shampoo i had used in the past was marked 60% off. It seemed too good to be true so I checked the amazon pricing and it was a TRUE 60% off sale. I bought the smaller size bottles to take home. I asked Laura a lot of questions about facial product, and face masks she was so knowledgeable and answered all my questions. Since i was low on concealer i bought that as well, based on her rec and i love the product. I also really like the face masks she recommended. I also noticed she gave the same level of care and respect to everyone that came into the store.

She mentioned a phone ordering option while i was checking out. Fast forward a week, I'm thinking maybe its a good idea to stock up on the product at a lower cost, so i decided to call the store. I got Laura on the phone, and i am so glad i did. She is so helpful. She let me know about all the sales going on, found the products and prepped them for shipping. She broke down the costs for the different sizing, and went WAY Above and Beyond as an employee. I can't thank her enough. She is such a valuable asset to the store and company. i will be stopping in as a regular customer now, and I can truly say that is based on her...

It felt that the workers couldnt be bothered. We waited because of the sign and eventually they let us in. While we walked around no one really attended us and then others came after us and were asked if they needed help. Eventually a worker noticed us and helped us with smelling some colonge. During check out they finished it fairly quickly before i could access my coupon. The worker stated they could not honor the coupon as all sales are final. I had a better experience with the store in lee outlet and that made me decide to look at the wrentham store however with this negative experience im not sure i want to shop the...

Professional makeup artist here! I absolutely LOVE this specific cosmetics company store because the associates are always so kind and incredibly helpful! Jocelyn, assistant manager, has helped me so much with an event im hosting and has even suggested a new foundation for my kit that I absolutely love! She always goes above and beyond! Krissy, the manager, is also very very patient and has given me a ton of options when I ask about certain shades/ product types that I am Looking for! They always have the best deals on cosmetics and are incredibly clean. Thank you for all of your continued help...