I enjoyed this gym emmensily but I work in emergency management with FEMA and I got called out of state due to the kentucky floods. I called to try to put my account on hold or cancel it due to me not going to be in the yakima valley area for a few months. The guy I spoke to said he was one of the owners and said they couldnt do anything for me because I have to go in person to sign a paper. I asked if he could work with me because I was already in kentucky and wont be in WA for a long time to do so. He said no. No emailing. No faxing. Nothing. And he said he would talk to the other owner but hes probably going to say no and so he took my phone number and stated he'd call me back. Never did. So currently its been about a month since ive been paying for this membership still without even being able to use it. And as of right now I am estimated to be here for 6 months. So I'm going to be billed weekly for 6 months from this gym because they wont work with me on this. Its outragious! If I wouldve known I would have never signed up for this membership in the first place. The second i go home im canceling my membership. Never going back again. This is how you treat first...
Read moreCalled to inquired about information for my son. The gal didn't have all the answers and instead of giving me all the wrong answers she put me in contact with someone that could answer all my questions.
Customers service was great they where extremely professional and friendly.
Cleanliness place is EXTREMELY clean and doesn't stink lol looks like they have all brand new equipment I saw people from younger age to older age. If you are like me this is very important so you don't feel like the awkward person in the room.
Training I took my son to work with a trainer, they matched him up with a trainer right away and after their session my son was definetley worked.
I think I might have just made the right...
Read moreHands down the best gym I’ve ever joined. From the great selection of equipment, to 3 different locations in great areas, to cleanliness, to friendly approachable staff, this gym just hits all the marks! The pricing is phenomenal, very very reasonable and affordable and they offer discounts to military members which is so great. The way it’s billed is also amazing. I’ve never heard of a gym offering a weekly billing but I love it because if I am out for a few weeks for military training, I can pause it for the weeks I’m gone instead of having to be billed for a whole month. The gyms are located in great areas and are very well maintained. I cannot recommend...
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