AutoZone Auto Parts — Local services in Yelm

I just want to say that there is this new guy who has been working in the Yelm Auto Zone Store for a couple months now. His name is Dennis W. I met him a few days ago in that same store when I was checking out which car battery I wanted to buy in the future. He was the one who helped me and showed me the difference between some of the car batteries and their quality and pricing. His attitude was 'right on' and he knew his stuff. But I also want to say that all good employees, entrepreneurs, and business people know their stuff when interacting with a customer. But what makes Dennis great, in my opinion, is the fact that besides knowing his stuff he knew how to 'talk' to me. And that made the communication between us run smoothly, which led to me coming back to the Yelm Auto Zone store a few days later and purchase a brand new car battery...

I can count on one hand how many reviews I've done before. I was having a busy day I slipped in 30 minutes before close. I gave the gentleman the information he needed. I had a blown fuse, needed needle nose plyers, check engine light, as well as a slippery transmission. He checked the reading, gave me a few options on how to fix the issue, and replaced my fuse for me. Didn't cost me a thing and gave me knowledge I needed to fix the issue. All while monitoring a meth head that was trying to steal from them. This is why I come to AutoZone and will continue to do so. I didn't get the gentleman's name. He closed the store on 8/13/18. That man needs a raise, my words not his....

My sister and I just left Auto Zone in Yelm, I have to say that we are more than pleased with the service we received today. The store manager, Alaeyna (sp?), was absolutely amazing. I came in almost frantic because yet again something went bad on my car. I was a little unpurposely aggressive with a million questions and concerns and she was very calm and professional and extremely helpful and showed a very big heart even during this time of downfall and struggle. I can't thank her enough for the compassion she showed for us today. They will continue to have my business as a faithful customer. I highly recommend them opposed to any other...