Sold me a defective laptop and that would not connect to my wifi nor even a mobile hotshot and try to tell me I was doing something wrong because it connect to his wifi at the store then argue with me about the fact it was also to old to have a Bluetooth connection when a computer technician told me there was no reason it shouldn't be connecting to a wifi or hotshot in one location and not another and as far as the Bluetooth settings if it was to old the computer expert said if it didn't have Bluetooth capabilities you would not see a Bluetooth icon in the device settings. I tried to call to be civil and take care of the problem without calling the bbb and a lawyer and he got ignorant and said that is your best bet because I'm not going to do anything. So yeah my opinion of the customer service is that it...
   Read moreScam artist. I called and asked about an XBOX Series S (the white one) and the first thing I was asked was how much was I looking for. I told them $175 because it's brand new and has a brand new two tera byte storage unit. They told me 90 dollars. So I called other pawn shops to make sure I wasn't being played and they all said BASE PRICE for those consoles are between 100-150 dollars. They sent me the website that proves this as well. So I called back and offered the minimum of $100 and I was then told the highest amount they'll pay is 90. So then I asked how much they sell them for and the lady didn't know supposedly. Unbeknownst to them I shoo there often. Their systems are over priced for used ones. 199.99 for the OLD Xbox one and almost 250 for the series s. LETS...
   Read morepoor customer service. I called to see if they would take some items I had. The first lady was nice enough. She sent me to another lady (I'm assuming a higher up), and as soon as I explained I have left-overs from a wholesale pallet, she scoffed and hung up. I understand if they don't buy unsold wholesale items. However, the professional thing to do would be to say it. not just hang up while a person is talking. Is it possible we were disconnected? It was a small chance, so I called back, and the line disconnected...
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