Grace Manor Bed and Breakfast — Hotel in York

Probably the worst experience every staying at a hotel or B&B. This is a B&B that has seen its prime and really should be totally re-done. When we arrived the manager, Joann, told us that the front door was broken and we would have to use the back entrance. The back courtyard was in disarray, unkempt and unattractive such that we did not want to use it. She seemed unprepared for us on arrival, seemed to have a laissez-faire approach, did not have the right keys initially, and after the first encounter she seemed mostly absent. She would only text messages for communication. We stayed in the Asian room, so I cannot comment on the other rooms. The Asian room: bathroom sink stopper missing, TV was nonfunctional on arrival (only one station, Lifetime, fixed on day 2 after all text messages from host recommending how to fix it were unsuccessful), wall paper pealing off wall near a window in living area, sofa fabric ripped in front, sofa incredibly uncomfortable due to sagging in some parts and a hard board in another, picture plexiglass cover broken off on one side in living area, another picture frame and glass broken in bedroom, curtains sagging down in bedroom, no soap or shampoo on arrival (some provided later on 2nd day), welcome basket had cheap chips and magazines from 2019. Overall disarray. It felt used, old, and not kept up. The room seemed curated at one point, but it has long since lost its charm. The worst thing was the bed. The Asian wedding bed had a lumpy mattress that slumps to one side, not usable for a couple unless one of you likes being propped up on a pillow to prevent rolling onto your partner. A step stool is needed to get into the bed. My spouse slipped on the step stool getting out of bed in the dark and hit his head on the low lying wood canopy. The bed is a full size futon mattress. The one positive thing was the fast internet. We only ate the breakfast on the first morning when it was set outside out door. It was delivered by a local restaurant but seemed like something one would find at an economy hotel, and so we breakfasted at a restaurant on the 2nd day. There is no special or elaborate B&B breakfast at this place, as at other B&Bs. You can find better breakfast in town at local restaurants. Again, it seemed as if the manager did very little to make you feel at home. Although we had booked 3 nights, we...

My wife and I decided to try this establishment for a quick 3-night, 2-day weekend getaway. Grace Manor is less than an hour from my home and is black-owned, which made this more attractive. The property is well maintained and located in downtown York, PA, within walking distance from many restaurants and attractions like the TimeLine Arcade and Escape Games Live. We stayed in the Mexican Suite which has a heart-shaped bathtub and a red toilet. The Inn Keeper, Joanne is very nice and knowledgeable about the area. Plus you can text her about anything in the area. The daily breakfast was VERY good. On the first day, we had french toast with carmelized bananas, eggs, sausage, coffee, and non-alcoholic mimosa. On the second day, we had omelets with peppers and onions, bacon, and toast with your choice of a tomato base sweet jam or a spicy jam, plus orange juice and hot water for tea (we apologized to Joanne for wasting the coffee the previous day since we are not coffee drinkers). Can't wait to plan another stay here.

Pros: walking distance to a lot of food and entertainment, each suite has its own private entrance in addition to the main entrance and a lot of things to do within a short drive

Con: steps, no elevator, and can be a challenge for someone who can't handle steps or trying to take the steps with luggage, the Mexican Suite is on the 3rd...

Honestly I dont understand y there r so many 5 star reviews?! We stayed there one week ago w 2 other couples. We had 3 rooms booked for over 2 months. The Swiss being one of them. 2 weeks before our arrival, the owners call to say there is a plumbing issue and it wont be available. Ok. Disappointing but the Mexican room was nice. The room themes were neat. However every drawer was packed full of random items. You could not unpack if u wanted too. The owners said that we would meet the "innkeeper" upon our arrival to greet us. NO. The lady was waiting in the door and showed us the rooms. When we asked any questions she said she was a friend and we would have to call the owners. We did not see or hear from anyone until the next morning for breakfast. She served us and left. Which the breakfast sat there untill at least 2pm before someone came and got it. Never saw or heard from her again until 930 next morning. There was a coffee machine in the common area w no coffee no condiments. We had to buy all out own stuff. There were peices of the deck w nails in it laying on our deck. Sections were missing. The fromt door took us 5 mins to get the key to work. So much other things my friends rooms. This place would be really nice with good makeover and someone who cares about making there guest...