University Edge Youngstown — Local services in Youngstown

Me and my 3 other grad school classmates lived here for 2 years. We were great tenants, never threw parties, responsible with the trash room, went to bed at a reasonable time, left the apartment as clean as it was when we arrived and nothing but respectful to office staff. Unfortunately, the people that currently run this apartment complex will try to find any way possible to screw you and make you pay a huge damage/cleaning fee. While I lived here, each roommate paid just over $700 a month living with 3-4 other roommates. I thoroughly cleaned my personally bed and bathroom, leaving it just as good as it was when I arrived and zero damages that were not previously there when I arrived. The only piece of furniture that was truly damaged in our apartment was the couch and chair in the living room. However, these damages were not from misuse, they were damaged from sitting on them. They are made of this cheap, fake leather material that flakes off of the couch with just months of use. Almost any edge resident would agree with that previous statement, although some residents had more durable couches made of different material. With that being said, each roommate was charged just over $400 to replace the living room carpet, couch, chair, and other general cleaning fees. With 5 total tenants, that equals out to around $2000. On top of that, each roommate is charged for their private bedroom and bathroom damages individually, which added another $100 to my bill. So, this apartment complex charged maybe over $2500 total (between all roommates) to replace cheap couches, a living room carpet that had just as many stains as it did when we arrived, and other general cleaning fees. The damage fee is only my most recent complaint of this apartment complex. Below I will list numerous other incidents that happened at the Edge apartments while I lived here. These incidents are not all at the fault of Edge staff, rather most being at the fault of the Edge residents.

Thin floors and ceilings. You can hear every footstep from your above neighbors and your neighbors from below will hate you. Depending on the neighbor below you, they will beat on your ceiling with a stick for simply walking to your fridge past midnight. Residents will throw parties, they will be loud both weekdays/weekends, and they will trash the hallways and elevators. Multiple times, the elevator would be sticky with shattered glass and not cleaned for weeks by apartment staff. Residents/guests will be loud outside of your window, revving engines, running down the halls, and screaming outside. On one occasion, a resident lit off a firework from his balcony. Residents are irresponsible with the trash room. They will leave their trash in the room and staff will not clean it up for weeks. This is a dog friendly apartment. With that being said, on one occurrence a dog pooped on the carpeted steps leading up to our room. Somebody stepped in it and tracked it all the way down to the first floor. This was not cleaned by staff for weeks. Somebody vomited inside by the entrance of the apartment, which was cleaned after multiple weeks. Management/staff is disorganized. They called me and knocked on my door multiple separate times asking me if I was moving out. Every time they asked, I said, “yes I’m moving out”. But they kept calling me because they never made note of it.

Again, some of these complaints are mainly about the residents themselves, but management/staff should also be quicker to clean up the mess. I have many smaller complaints, but I think you have the idea. This is an unorganized and poorly run apartment complex with bad tenants. I also wouldn’t be surprised if a staff member responds to this post, acting like they care about my opinion. They are only doing it to give the illusion that they care, because just a week ago they milked every dollar they could out of me and my roommates. The content of this review is my personal opinion/experience. Please look to other recent reviews to inform your decision...

Please take the time to read this. I have never written a review on anything before, but I feel passionate enough about this to write one.

Do not sign a lease with the Edge. Not only are the facilities not kept up with, but the management absolutely does not have the tenants best interests as a priority.

Outside of the apartment units, the elevators do not work the majority of the time. When you press the button, it either takes 5 minutes to get to you or it doesn't come at all. The hallways make you feel like you are walking through Hogwarts. Nothing but gloomy, dark, and depressing. The walls are chipped, paint missing everywhere, things stolen and missing from the walls, etc. The floors and the elevators don't smell very good and are always cluttered with broken glass, paper, and other garbage. There is a leak right outside of the front door from the Rayan Ave. side that drips on you each time you walk in.

Inside the units, the garbage disposal is broken every other week, the thermostat won't stay on the temperature you set it to, and the interiors are missing chairs, furniture that is in good condition, and lights that stay on when you turn them on (seriously).

I think perhaps the worst thing about the Edge is its management team and its managing agent, Costal Ridge Real Estate Partners, LLC. They don't make living here feel like home at all. They don't give you mail or packages on time. It's taken me over a week in the past to find a letter that was sent weeks prior because the mail system is terrible. They lose track of your packages at the front office and don't notify you when you have received one. Additionally, they address me in apartment A when the room they assigned me to upon check in was D, which is where I reside.

On the financial end, these apartments are NOT worth $750 a month in any way. There is no flexibility with your payments, i.e. you cannot use a date that is convenient for you. When you are waiting on the payment system to process and it doesn't process in time, you are charged a $50 late fee that is not removable. This happened to me; I linked my bank account information and the system informed me it would be 24 hours to verify. I emailed the front office and explained the situation, and they didn't respond to my email. So, I called them, to which they were unpleasant and unwilling to understand my situation. As the demographic here is students, it's a real punch in the face when where you live meets financial struggles with added fees. It just doesn't make sense. They then bombard you with emails, phone calls, and letters on your door until the payment is made in full. I understand that payments need to be made and made on time, but when it is a time-based aspect of the payment system, they could be more understanding.

I understand that the local management team works for the parent company, and that they are not the issue. It is the parent company and their failure to provide a community that feels like HOME to the renter. And, that is instilled in their management. It is extremely unfortunate that this is the case.

I will not be signing a lease with the Edge again. If you can avoid it, stay away at all costs. Do not consider living here. It is not worth the financial trouble and unpleasantness of...

PLEASE READ ALL OF THE REVIEWS ON HERE BEFORE DECIDING IF YOU WANT TO LIVE HERE OR NOT!!!!! I was a resident from August 21-2017-June 21-2018 At first I loved it just like most of the people who wrote reviews on here, but I shortly realized all the glamor of the fancy building and furniture was just a ploy to draw you in for a way over priced room. It all started the 3rd week of class when there was a leak in our ceiling that lead to a crack. Me and my roommates made a maintenance request. The next day maintenance was there but they just looked at it and said they would be in tomorrow to fix it. They never came back, it was still there when I left in June and I would put money on that it’s still there today. Then about mid November our furnace just stopped working. So we put in a maintenance request and they came up and they looked at it and unscrewed some thing and then screwed them back together but that didn’t fix the issue. So that cause our electric bill to be outrageously expensive because the air was always blowing trying to reach the temperature on the thermostat. As a college student I was greatly concerned for my health because at one point during the winter it was down to -15 and we had no heat. We had to use our oven just to get some sort of heat. I’m not sure if Sarah still works in the office but I went in the office and complained to her numerous times and she somehow would flip all the problems about the room on me and my roommates and when I complain about our electric bill 50 times or so she just gave me a pamphlet on how to conserve energy instead of looking into the problem. After my lease was over I got in the mail a bill worth over $7,000 because they lost receipts from the last couple months I stayed there so I had to pay that money again that way it wouldn’t get sent to collections. I thought that was all over until I got a call a couple months ago saying that I still owed money and they never received the check I sent. So long story short if you are looking for an apartment building that’s going to look after the well-being of your child please don’t choose the university edge. Also fun fact the enclave Is also owned by the same people so if you were looking into them for better services I wouldn’t expect it from...