If I could give a no star report it would be here. I walked into the store to help my friend in her mid eighties purchase a pair of shoes. There was a tall bald man with a bandana on his face working in the store. Before there was a hello or anything we were told we could not be in the store because we did not have masks on. I was treated horribly by another shopper yelling at me that “Wearing a mask is the law” My friend left the store after shopping there for years and says she will not go back. I told the other shopper that wearing a face covering is a guideline, not a law and that he was being rude by yelling at me and attacking me when it was not his conversation. He apologized that he had yelled at me. The store worker apologized for the customer yelling at me and I said that it was not his fault but that I wanted to know about exemptions because and he just told me to leave. I asked if I could have a business card with the name of the manager or owner of the store and was told he would not give me that information and that I needed to leave the store. When I turned to leave the store the worker and the man who yelled at me were laughing. My friend who was wanting to buy the shoes was very hurt. She has lived in Yuba City for years and shopped there many times. During this whole “emergency” she had never worn a mask and she never “sheltered in” and she did not get sick. I never have been treated with such disrespect in a store in the community...
Read moreI was a bit hesitant about going into Becks as I had been going to Don's for decades and although I was happy for Don and his family to retire I was sad to see them to go and worried where I would find comparable customer service...quality customer service. Someone who would care. Well, I am happy to say that Becks has a super selection of quality and very fashionable shoes and the customer service i received was top notch. The young men were very attentive but I was not eager to discuss my needs as I am diabetic and my feet are in bad shape. But a very nice young lady with a similar personality greeted me and really went the extra mile to understand my needs. She pulled probably 20 pairs of shoes I was interested in but it was her knowledge that sold me on the right shoe for right event. Heather was refreshing and eventhough I was in a lot of pain she had me laughing the whole time and she knew her stuff. I recommend Becks Shoes if you're tired of wasting your money. Go to Becks and get a real pair of quality shoes from...
Read moreHands down the only place I've ever bought boots and will continue to do so. 2 weeks ago I bought my 3rd pair of boots and my only request was that it would be waterproof. The following week I was working outside in a few inches of water and in a matter of minutes my feet were soaked and spent the rest of the day miserable. I went in and I formed them of the mistake (they gave me the non-waterproof pair). They quickly went to the back and gave me the boots I requested with a extra feature, steel toe. As a apology for the "rookie" mistake as the owner called it. Their excellent customer service is the best in the business and if you are in need of new boots, Don's Shoes is the...
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