DeVons Jewelers — Local services in Yuba City

I went to this location on 8/15/25 to get my diamond ring to get clean i let Jeff clean it Ileft went to bath body came back in 20 minsjeff tells me one of my diamond came out in cleaning take iwas mad I been getting .y ring clean there a whole year and no diamond never came out so he said I have to send it out I don't have a tech this location he said guy come on Tues and thrus pickup so he said ring would be ready on 8/26/25 I said ok I my then on that day 8/26 ! Called I james the manger said anther diamond came now I'm really mad I had wait another week I ask i to wrote me a letter saying what happen and what location on ring did the diamonds fall out and what's date and name of jewelry tech abd sign with his name when I pi ked up my ri g on 9/5/25 James was not there he left me a sticky Note ,that a Jr high school would write heare very un professional, and kept my ring for 2 weeks I want the letter typed up and signed I will be back up there to get letter I will never come back Idont recommend never let then clean your rings or jewelry at all james and Jeff are unprofessional, bad business and I need to here from Cooperate I'm very disappointed at James and Jeff their not to be trusted I will take this further if James do not wright letter and sign it and date it and put name of the tech that made another diamond come out I will be checking on his work on putting my diamonds back in that was to long to have my ring for 2 weeks 8/15/25 to 9/5/25 I will be...

Devon's has handled all of my jewelry needs since moving to the area. They are professional, kind, considerate, and highly knowledgeable. They also don't make you feel pressured to buy anything, which is rare in a jewelry store. I feel extremely confident in their expertise. They are always willing to take time to answer all of my (many) questions. My fiance's family has also done all of their business here for three generations now. We wouldn't go...

I love it there the customer service is amazing I've been going there for years I moved to Roseville and still drive to Yuba City just because I love the store and John the manager is amazing !! I bought all my jewelry there for years and will continue to for the rest of my life that's how much I love that place I highly recommend it to anyone that wants a great experience with great knowledgeable...