We were looking for this surprise item and went to Kay Jewelers of Yuba City. Holly approached us and asked what we are looking for and what are our ideas for this specific item and showed us their in-store products that are available. We liked 1 of them. But, we told her that we will be back to shop around. It was nice of her to say and check their official website cause after a few minutes, we checked it and found the one we were looking for and we went back right away to the store and looked for her. She was assisting another customer that time and told us that she will get with us soon and I told her, we will be waiting. After that, we showed her what we found, gave the details, finalized everything and we processed it then and there. She told us that it should arrive 5-10 business days and told her hopefully it’ll arrive before this date.
And it did! Received the email and went back to pick up my order and waited in line as I want to be fair with customers before me. Called a team member and I saw Holly! She asked the details, told her, she got my order really quick and we did the final inspections of it and introduced me to their store manager, Jasmine! To my surprise, she was the one assisting the customers before me a few minutes ago. And I kept my review short in store cause I want to go home and do this review instead so that it can be read by everyone!
Holly is very knowledgeable, efficient, and super patient!
Jasmine as a store manager, very professional, she listened to her staff and customers first before giving her inputs. And that is what it should be.
I told both of them that I am looking forward to do business with them again in the future! Many many thanks to the both of you and...
Read moreMy fiancé and I had the absolute best experience at Kay Jewelers, all thanks to Miss Jazmyne (the manager). From the very beginning—when my fiancé was looking for the perfect ring for the proposal—to finalizing the details afterward, Jazmyne went above and beyond for us every step of the way. She was incredibly helpful, attentive, and genuinely cared about making our experience special. She remembered us personally, even weeks later, and worked tirelessly to make sure we got the perfect ring at the best possible price. It really felt like she was just as excited for us as we were! If you're looking for someone who truly understands how meaningful this process is, ask for Jazmyne. She made what could have been a stressful experience into something we’ll always remember with joy. Can’t...
Read moreDO NOT GO TO YUBA CITY CA ,, KAY JEWELERS!!!! This place is full off liars that just want you to purchase there jewelery with all lies.. so for my past Birthday I decided to treat myself to a beautiful gold chain. Witch I love, don't get me wrong the Jewelery is beautiful. BuT the way the LiAd to me was Unacceptable I had I actually lived in this town close by which means i was eyeing this chain for a while .. Well I purchase it when they have Intrest free for 12 months. Lied and the charged me $$300 over the price they gave me . THeY are liars and the WoNT HELp YoU all ThEY wanna do is sale. ... I am VERy Disappointed SpeCiAllY on the store manager with did not...
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