Landmark 2 — Local services in Ho Chi Minh City

One of the receptionists and a security guard at the building were very rude. After accidentally leaving the key card in my room, I asked for assistance accessing the elevator. I understand they have procedures to follow, especially since I am a short term renter and not the registered owner. However, I had already provided my passport for photocopying and registered my fingers at the front desk, so my information should have been on file. Unfortunately, the receptionist didn’t check thoroughly and seemed unwilling to assist. I have a 3-month contract here, but their unhelpful and rude attitude left a very sour impression. While I respect the need to follow procedures, there was no reason for such rudeness. This is not the customer service I expected at a...

Desk employees need to improve their service. It is just laughable that instead of helping, one guy just look in the mirror the whole time. More time to making himself look pretty. Refusing to help guests with questions or help with the elevator to go up to visit family. Why does he think a fingerprint would help to go up?

Another instance that they laugh at a foreign relative of mine who was just asking for help to go into the gym. Talking trash in Vietnamese behind his back. Why would you do that..? Why do you have to be this disgusting, bad look..

Seems like living in the Landmark buildings is a joke in how people get treated there. I don't understand how the central park buildings are way more friendlier and helpful. Well if you act like dogs, I'll treat...

The first floor running machine was broken a month ago and it is still not fixed 😡 Residences who go to the gym have trouble. please help!!!!

ps: we told the desk people already for the problem. how come they like to decorate the front place(reception desk). but dont care for inside of...