I have been here a couple of times, never had an issues and love the food, but the last time I went with a friend. She got the salad bowl with pork and I got the rice bowl with pork. Unfortunately I was very sick the last time and got food poisoning ( it was the only thing i ate that day) and havnt been back sice A couple of months later 2 of my coworkers went, one had the salad bowl and the other the rice bowl, once again my co-worker with the rice bowl got sick ( alos the only thing she had eaten that day) So as sad as it is we won't be going again as we won't risk it. It's unfortunate as I do really like the food.
Let me add to the response to what the OWNER has replyed
Rice contains a bacteria called bacillus cereus that can survive the cooking process, it begins to grow at room temperature, thus rice needs to be chilled with in 2 hours of cooking as this bacteria can start to grow and cause diahhra and vomiting, keeping it in a rice cook on warm or placing in a bain marie to keep warm can cause this bacteria to grow and thus giving food posining to your custormer
So WITH ALL DUE RESPECT, maybe stop googling your response as i do know what I'm talking about, I have done research in this for my food, health and saftey courses, I have also work in the hospitality industry for 15 years and had my own business in hospitality,
Rice is the number 1 cause of food posining when eating out at places that have rice...
Read moreWorst Bahn Mi ever. Cold chicken and pate was very salty. I could eat half of it only and had to throw the roll, fearing food poisioning. Initially good quality rolls were sold but now is not worth eating here.
"Response from the owner Hi Geetika, We sold a heap of bánh mì and salads yesterday, and yours was the only bad review. We have operated since 2012 and never been"...
Reply - You can send survey form to people, the quality has definitely gone bad. Not sure why people are happliy eating cold meat on rolls. I do not need any compensation from you, and do you really think we get very long break for lunch that I would have gone back to show you your roll. I threw the roll half of it as could not eat it. I got 2 rolls, 1 for my colleague, he also gave the same review. I have also worked in food retail industry and I know how these types of stores starts working once get established. Anyways, if you suspect my complaint is wrong, no issues, but I won't be recommending your store from now onwards in my office and other offices. I found it concerning so raised it. And I expected you would atleast observe how your staff is maintaining food temperature. But you are defending and portraying that I ate the complete food and still posting this. Not sure how frequently you get your store compliance...
Read moreThe dining experience at MISS MAI was deeply disappointing. The presentation of the food left much to be desired - dishes arrived looking unappetizing and haphazardly plated. The visual appeal was sorely lacking.
Unfortunately, the staff's appearance and demeanor only compounded the poor impression. Servers looked unkempt and seemed to pay little attention to their personal grooming or uniforms. Their interactions with diners came across as abrupt and discourteous, lacking the professionalism one would expect in a dining establishment.
The combination of unpleasant food presentation and subpar service created an atmosphere that was far from enjoyable. It's difficult to recommend this restaurant given these significant shortcomings in both cuisine and hospitality.
Miss Mai has considerable room for improvement in terms of food presentation, staff training, and overall attention to the dining experience. Until substantial changes are made, diners may wish to explore...
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