McDonald’s Armidale — Restaurant in Armidale

As simple as this: DO NOT GO HERE IF YOU HAVE ALLERGIES THEY DO NOT CARE.

35mins through the drive through,

ordered 3 items (2 drinks and an apple pie),

get right to the end, having been given the rest of our order, only to be then informed no apple pies were available and be told to order something else.

When we declined and wanted a refund, the roll of the employees eyes wasnt even hidden as she went away to get the money.

A few minutes later my wife drank a mouthful of her chai it was on full cream milk not the almond milk that WE PAID EXTRA FOR. This isnt a lifestyle choice its an allergy.

Rang 7 times with no answer and then on the 8th time i got an uncaring response that an error was made when the order was changed. Sadly for the ignorant girl on the phone, before ordering the drink we asked if almond or soy milk was available THEN ORDERED the drink. No change of order from us.

All that was OFFERED was an apology, no refund, no come back and we will remake the correct drink, NOT EVEN QUERYING IF MY WIFE WAS ALRIGHT. A sick wife, thankfully not anaphylactic, who now has to lay flat for hours to prevent further symptoms from developing.

A large phlegm response, coughing and extreme vertigo all because a uncaring person can't make an order correctly and a management team who could not care less or know the meaning of...

Went through drive-thru for breakfast and ordered 4 meals. They got the number of hash browns correct, but the coffee was wrong and one McMuffin was missing. They weren't that busy yet I still had to wait a long time. I went in and spoke with the manager and asked them to provide the missing McMuffin. The second time they ignored the grill instructions and had to make it again. The third and forth time they provided the completely wrong McMuffins and while trying to help the manager understand the relatively simple order (by opening each burger on the counter) I found one was labelled incorrectly as well. I'm not sure what kind of imbecile manager gets the order wrong 4 times in a row. After wasting 40 minutes, I just decided to get a refund and stop for breakfast a...

I don’t usually go to Armidale maccas but after tonight’s experience, will NEVER try it again!Ordered dinner online through Menulog. First, the delivery time was 15-20 minutes, after finalizing the order it changed to an hour. I called the store after the expected delivery time and they said I have to wait another 20 minutes, because they only had 1 delivery car. It took 1:30 hours to finally get the food ( which was pretty much soggy and cold by then). An additional disappointment was that the order was missing some items ( 2 shakes and one large fries!) apparently they decided to send me a coke instead of these three items! Armidale maccas is not an option for me any more. But you can’t keep disappointing your customers like this. The management needs...