I never write reviews like this but I had one of the worst experiences here. They are so greedy for money - refusing to give me a refund or offering to remake to food despite my peanut allergy.
I ordered a Vietnamese salad bowl and after waiting 15 or so minutes it came out covered in peanuts. I told them that I had an allergy to peanuts and no where on the menu did it say the bowl had peanuts (pictured). There was no offer to remake the bowl, no offers to refund, the only option they provided me was to âpick off the peanutsâ.
I asked for a refund and server said he had to call the owner, which was fine. After 10 minutes of waiting, they proceeded to tell me he cannot offer me a refund or remake the food and that it was my fault that I did not tell the server of my allergy. The server never asked if I had any allergies.
I told him that nowhere in the menu it said there was peanuts in the salad bowls or any other food. He looked at the menu, stumbled over his words and then proceeded to provide a counter argument of âall Vietnamese food have peanutsâ. Yes, I am aware that a lot of Viet food has peanuts however I have been to many other Viet restaurants that have either listed the ingredients (which outlines peanuts) or have said something about peanuts as it is a very common allergy.
I told him it was not my fault that I could not eat the bowl, I had not touched the bowl and how was I meant to know that there were peanuts on it. He eventually acknowledged that it was not my fault but still refused to provide me a refund. He asked if I could wait another 10 minutes for the owner to come in and talk to her but by this point I had already wasted 35 minutes at this place and I did not have time to wait around as I had appointment to make. So I left with no refund.
Absolutely horrible service. At the very least I hope they place up a sign so no one else has to deal with this and waste...
   Read moreLittle Baguette is literally my go-to spot for authentic Vietnamese cuisine.
I frequently visited the store for Viet food and the prices are so reasonable for the quality and quantity of food I receive.
Several days ago, I came to buy a birthday cake for my nephew. It was so challenging for me to choose one since I was mesmerized by the sheer beauty of every cake there. All of them had a distinctive symphony of colours, textures, and intricate design that left me in awe. The attention to detail was impeccable, and it was clear that the baker is a true artisan. I finally chose a Jurassic Delight: Dinosaur-Themed Cake with customizable options to make my cake a unique one. The cake itself was rich and decadent, with a deep chocolate flavour that was perfectly complemented by the creamy cookies and cream filling. It was a delightful combination that catered to both kids and adults. The sweetness was well-balanced, and the texture was moist and tender. The chocolate sponge was moist and velvety, and the cookies and cream filling provided a delightful contrast in texture, adding a bit of crunch and creaminess. Each bite was a harmonious blend of flavours and textures.
While a cake like this may come at a slightly higher price point, the craftsmanship, attention to detail, and the sheer joy it brings to special occasions make it worth every penny.
I will definitely return for more sweets and cakes for future...
   Read moreI have been ordering the crispy pork vermicelli bowl since these guys opened and have always loved. My last visit the bowl was quite bare with only a few pieces of pork and minimal vegetables I get it sometimes restaurants have an off day. Today I went back wanting as I wanted to support a small business than a corporate chain. Was extremely dissatisfied, I got 8 pieces of dry pork with barley any of it with crispy skin on top, which I also is $1.50 more than the standard protein options. The noodles were so stuck together it was inedible and I had to pull them apart by hand as it just stuck as giant blob on the bottom of the bowl. There was about 3 strands of cucumber and the carrot was half cut so had to put it apart so I am not eating it all at once. Really disappointed with the quality today, very stingy on...
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