Mints on Rosalie — Restaurant in Brisbane City

As a frequent diner and a delivery driver, my experiences at Mints on Rosalie paint a picture of contrast.

Culinary-wise, Mints on Rosalie is a standout. The Vietnamese dishes here are nothing short of remarkable, boasting authentic flavours and fresh ingredients. The Pho, in particular, is a testament to the kitchen's ability to deliver high-quality, flavorful cuisine. Though situated in a local shopping complex which doesn't offer much in terms of ambiance, the food itself is a delightful experience for any lover of Vietnamese cuisine.

However, from a delivery standpoint, there are significant areas for improvement. The restaurant's current Point of Sale (PoS) system is not well-suited to the demands of modern food delivery, leading to order delays and inaccuracies. The limited kitchen space, coupled with a high volume of orders, further exacerbates these issues. This not only affects the efficiency of delivery services but also impacts the overall customer experience.

As someone who offers AI consulting services to optimize business delivery flows, I've successfully implemented solutions in similar situations. My expertise could greatly assist in streamlining Mints on Rosalie's delivery process, ensuring a more efficient and reliable service. I encourage the management to reach out to me personally for a consultation. Alternatively, it is urgent for the business to consider hiring a consultant to address these issues promptly. Upgrading your delivery system is not just an operational improvement; it's a crucial step in enhancing your customer service and maintaining the high standards set by your exceptional cuisine.

In conclusion, while Mints on Rosalie excels in delivering exquisite Vietnamese food, there is an urgent need to revamp the delivery system to match the quality of their culinary offerings. I am available to assist in this regard and would welcome the opportunity to help Mints on Rosalie reach its...

Well, just have to put a review in for this wonderful Asian restaurant.. For many years we have travelled from the other side of Brisbane to drive 40 minutes to eat here in Rosalie..We always went to Sings, but sadly there food since having new owners just doesn’t cut the mustard anymore..But wait Mints is just in the next block and Wow! Although not particularly swish, more functional, but the food is just amazing! Beautifully prepared and presented with flavours to die for..Mongolian Beef! amazing..Sweet and Sour Chicken! OMG! Incredible..If we lived nearby we would go through the complete menu one by one every single week…Best Asian food around folks…

“August 2024 One year after our original review.”

Mints is still the best Asian Restaurant around! Even after travelling recently, for two months throughout Europe it was virtually impossible to find such tasty quality Asian food anywhere! We have also travelled and dined extensively through Asia in the past and I always order my Mint favourites to compare, but sadly always disappointed…not sure what secret you have Mints but never change….We still travel across town to enjoy our Friday feast with you Kay and just hope this review will smash the competition around you….Give your Chef 5 Stars...

Went there again tonight and have totally changed my mind. Customer service was absolutely zero. Uber eats driver had preference over table service. We arrived at 6pm and received 1st of our entrees 710pm But for some unknown reason the entrees were bought to the table in staggered timings? Our main also came out at different times and to top off the nights fiasco the rice that should of accompanied the mains took another 17 mins to deliver to the table after the last main was served hence the meals were now cold!!!. So after nearly 2 hours at the table no wait staff cleaned the table nor replenished water or napkins etc. In fact table service was zero as they were way to focused on getting out Uber eats. Hence our entree dishes now competed for space at the table of 5. Really sad that the customers seated at a table received less service than a brown paper Uber bag. Someone needs to be managing the tables or you need to focus on being a takeaway bar only. I'm appalled on just how much the quality and service has dropped in one of my...