Bustling Chinese and Vietnamese eatery serving traditional dishes like pho in a relaxed space.
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Underwhelming an Understatement
As recent West End locals Trang was described to us by some friends who lived in the area for over 15 years as West End Royalty
My wife and I set off on our local eat out adventure tonight excited to try it
Sadly a very ordinary experience. We were able to get a table quickly outside but left there for 10 mins no waiter no menu no water
It was a sign of things to come
No big deal we thought and I went and got the menus myself
After another 10 minutes I went inside to ask for a waiter to come and take our order and bring some water to the table
We order a main each and some rice
40 minutes later someone comes and ask if we ate waiting for our meals
Yes we said and they went off to check and never came back. 10 minutes later and less than impressed I went inside and asked where our meals where . A few minutes later we were told the order had not been placed with the kitchen and it would be a couple of minutes
They then brought out the rice which we had almost finished f by the time my wife’s meal arrived and my meal another 5 mins later
Sadly a very ordinary experience and our friends just messaged us and when we told them of our experience sad they hadn’t been in a while
Offered a $10 discount for the port experience m. Paid the full price will never be back which is a shame
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So so sad Been here over the years when visited Brisbane. Booked 6.30 On a Saturday, it was empty bar a group of 8 and table of 4. Ordered after a 15 minute silence, told it may be 25 minutes. That’s ok After an hour of no contact, no water, no food, enquired how things were
Should be soon Requested some prawn crackers, which came after 10 minutes - stale, cold and looked like left overs from previous diners !!!
Final straw - went to desk, said we were leaving ‘ sorry we are short staffed’ my wife could have cooked sooner on her own.
End of an era Trang - no more, haven’t had such poor service for years. Went 2 doors up to the dumpling place - great food and service and a better environment great value as well.
Would love to know if Trang is just rubbish service or some sort of front !!!!! The server didn’t care a jot we had walked out and the food would be wasted- I doubt it was and was probably served up to the next diner or take away - hope it wasn’t food poisoning !!!!! Pretty glad it ended this way as I looked in the kitchen and should be shut down for hygiene and cleanliness reasons. Take a look yourselves...
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I have a peanut allergy. The waiter served me hoisin sauce and said there were no peanuts (I had never tried it). Three bites in my whole mouth was itching! I tried to explain and understand where it was from in my meal, but he kept assuring me there were no peanuts (he didn’t know). But I looked up that peanut butter is a MAIN INGREDIENT in hoisin sauce! luckily i’m not anaphylactic, but the experience was so horrible and not treated well. I was denied a refund :( I vomited in the restaurant toilet. When I tried to make my way home I vomited outside the bus stop which was HUMILIATING and vomited again when I got home. This is a huge concern! the staff need to be very careful of FOOD ALLERGIES AND HEALTH CONSIDERATIONS!! and it sucks that i didnt get any compensation, just an apology but even then, as I was speaking he said “well i have to put in these other orders” a bit dismissively :( VERY UPSET ABOUT THE...
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