I’m still genuinely stumped at my experience today. I’ve come here countless times with no issues, however, the two ladies working today either need re-training or to be fired. I bought two packs of sushi, and as I was about to leave the shops, I noticed a hair in one and cross-contamination of ingredients in the other. I came back and showed them the hair, because I just threw the cross contaminated one away. I received no apology and one of them simply took it from me and started remaking it. As she was doing so, she was speaking in another language to her coworker and gesturing at me while laughing. I’m a uni student that just wanted sushi before class. She slid it back without acknowledging me and started serving someone else. One of the customers who oversaw told me that she thought it was really rude that they didn’t apologise and was sorry I received the hair. How did I manage to get an apology from a stranger instead of the two women working behind the counter? I will not be...
Read moreDisgusting service from the male staff working on Saturday afternoon!!! Me and my husband used to be regular customers from this place but not anymore from now on. We went to grab some sushi on the Sat afternoon and literally there was nobody behind us/in line, don’t know why but the male staff tried rushing us all the time and said “that’s all” “that’s all” while I am choosing my food!? and he also rushed us to come to the counter while I was still choosing my food!?? Why did he do that for? He even showed his annoying attitude when we complained about his weird af behaviour. Such a Completely joke and ironic ridiculous human behaviour. Very annoying that we have small kids and lots of shopping bags with us but because of the rushing, we had lost one of our shopping bag since we left it unattended beneath...
Read moreI want to share my wonderful experience at this restaurant. The service here is truly exceptional. The staff genuinely care about their customers' well-being and go out of their way to ensure a pleasant dining experience.
One time, I was carrying a lot of stuff, and Zee, one of the waitstaff, noticed and immediately offered me a bag to hold all my belongings. When I felt nervous about picking up my food slowly and worried about holding up the line, she reassured me not to worry and encouraged me to take my time and pick up exactly what I wanted.
The attentiveness and kindness of the staff make this place stand out. I highly recommend dining here for both the delicious food and the...
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