I recently moved to Devonport from Sydney, so was happy to find a Chinese Restaurant, I stopped there at around 12pm today, I looked at their take away menu decided on Honey Chicken and Prawn Chow Mein. Imagine my surprise when I arrived home with my food, the chow mein which I always thought was noodles, had no noodles, in fact the container ($22.50) had a very strange tasteless sauce, it appeared to me that the vegetables such as the broccoli had been washed in some kind of disinfectant, i spat it out, too scared to eat it, there were quite a few prawns, along with sliced carrots, cauliflower. I had the feeling the vegetables had been warmed up separately and then mixed with this transparent tasteless sauce.
The honey chicken was not honey chicken as i know it. A paper packet with what was very salty chicken pieces in a batter. In a separate container there was this reddish sauce. Was not sweet, in fact i dipped my finger in and tasted it before emptying the container onto my chicken, i am pleased i did as i could not identify the taste, perhaps the transparent tasteless sauce that was my chow mein dish with some colouring in it.
I cannot begin to sxpress my disappointment at what was dished up for me from this restaurant. There were a few diners in the restaurant and its possible they chose their food from the self service counter, this did look more appetizing as well as cheaper. The fried rice i got was okey, the whole meal cost me over $40 and i have a good mind to return this food to them in the morning, because i have no intention of eating it. Unfortunately tomorrow i am going to Launceston otherwise I would. What a complete waste of money. Perhaps the non chinese lady who served me was left alone in the kitchen with no clue how to cook and just went to the refrigerator with previous days left overs. I have given 1 star for the...
Read moreWould give 0 stars if I could simply for the poor customer service and rudeness after trying to give constructive feedback. Have tried to interact with the business privately about our disappointment tonight both in store and furthermore in private message because two members of our family have been ill after dining tonight. We were basically told we are wrong, and our children were also targeted about touching the chairs and then having her hands in her mouth which could have resulted in her eating something she shouldn’t without noticing????? Concerning for the level of cleanliness in the restaurant if touching a chair before eating is causing food poising like symptoms. Another excuse we were told was that our daughter was caught by the waitress picking her nose and eating it, insinuating this was the reason for her being sick. I am a grown adult who certainly doesn’t pick my nose and eat it but I am presenting with the same symptoms. I think it may have more to do with the soggy, rubbery chicken that was cold in the centre that we had asked to be rectified, and suspect it was only microwave reheated. So disappointing and belittling to try and target children after negative feedback. Unprofessional and would never dine here again or recommend it simple due to the way this situation...
Read moreWell, well, well, if it isn't the anime character come to life serving up some classic Chinese takeout! I must say, the food at this establishment is exceptional - in fact, it's so good that I almost forgot about the subpar service I received from our server. But who needs good service when you have delicious food, am I right?
And let me tell you, the fried rice was something else. It was like a culinary masterpiece straight out of an anime. I half expected the rice to start performing some sort of magical transformation right before my eyes. It was that good.
Sure, our server may have been more concerned with batting her eyelashes and playing with her hair than actually taking our order, but who cares when the food is this good? I mean, I'm not saying that the server's looks compensated for her lack of attention to our needs, but it definitely didn't hurt the overall experience.
So if you're looking for some exceptional Chinese takeout and don't mind a bit of subpar service from an anime character come to life, then this is the place for you. And if you're an anime lover like me, be sure to try the fried rice - it's a culinary adventure you won't...
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