Noodle Box Robina — Restaurant in Gold Coast City

What a disgusting store. I have never seen such a disgraceful attitude towards the staff. The “cook” who is probably the owner should lose his rights to run a noodlebox. The Young girl who made a mistake on our order and accidentally added onions. We told the girl straight away as she picked the items but the “cook” already started them in the wok. She told him and he yelled at her and said “TAKE THEM OUT” the girl then was picking the onion of our food. I instantly told the girl to not worry about it and we would do it instead.

Any business who treats their staff this poorly does not deserve to be open. Mistakes happen and the girl was apologetic. The owner person who should be apologetic is noodlebox for having an abusive workplace.

I can not support a business like this if they can’t support their employees.

UPDATE: I reached out to Conceptate who look after Noodlebox complaints and never got a response. It’s obvious they’re aware of the situation yet are okay with this sort...

We went in a week ago to discuss a large catering order of 20 big bowls for my birthday party. The manager was very pleasant and gave us the catering pricing and requested we return with a few days notice to place the order. My husband came back tonight to do so. The girl at the register did not know how to take the order so the chef came over and when my husband said that he was given catering pricing by the manager he was loudly abused by the chef in front of a shop full of customers, called a liar and accused of being drunk. My husband left the shop and went down to Noodlebox at Worongary who were only too happy to assist us with our catering order at catering prices. Wont be returning to...

Came in to place an order at your store, only to stand at the counter for a substantial amount of time whilst the female staff member at the counter was texting/using her phone in front of the cash register while I am standing directly in front of her. The lady never made any eye contact with me to ask me to “hold on a minute” or “I’ll be with you in a minute” to which I happily would have waited. Then after a period of time I had to ask if I could be excused to place an order to which he reaction was like she couldn’t really care. Just plain rude. Other awaiting customers were in disbelief as they saw it unfold. What sort of customer service is that. We will...