I wanted to speak to the manager about the lack of respect and the childishness that a member of the staff showed me. But she wasn't there, but her superior was her friend, so I prefer to write a comment when you come to place an order and a friend of the staff also comes to take her order. The staff must remain professional, I was placing my order and I see when I look up that the girl, a blonde who was serving me, is looking at me, making a face and sticking her tongue out at me stupidly like 2 year olds do. just to act stupid and interesting in front of his friend. I came here often and the other girls are very serious, friendly and smiling. but it was the first time I saw her. don't...
Read moreSo disappointed. Usually Zambreros in Robina have the absolute best customer service. We love all their staff and come in regularly! Unfortunately today we had a pretty negative experience from (from what she implied) the owner? Making us feel bad for wanting a little more salad when she gave us less than the usual amount to begin with, trying to overcharge us and being salty about using our discount card? Why give discounts if you're going to roll your eyes at us when we use it? She was obviously annoyed at us when we were nothing but polite, we all work in hospitality and know it can be stressful, but making us feel like a burden is not ok. Rudest experience in...
Read moreFinally a Zammy's closer to home in Robina! A spacious place with indoor and outdoor seating and a cool breeze on a warm day. Not to mention the delicious, healthy Mexican burritos, bowls, nachos, tacos, quesadillas etc. And now you can even have a beer or cider with your meal! Seems to be a family run franchise too, which I like 😊 but there is a few teething problems. They are a little slow to make your food and my partner finds their portion sizes smaller than other Zambreros. I will persist for a few more weeks - hopefully...
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