A genuinely tragic experience from beginning to end.
During my stay in Battery Point I have walked past the smoothie bar a few times and was excited to give it a go. i finally decided to pop in after seeing signage outside declaring “we don’t charge extra for non dairy milk!!!” Only to be told when I ordered a smoothie on almond milk that I would be required to pay an extra $2 for the change in milk. I questioned this and was told that the sign outside the literal ‘smoothie bar’ only applied to coffees because quote “it takes way more milk to make a smoothie” as I was advised by the clueless waitress. After copping the $9 for some blended almond water and 45 grams of frozen mango I sat at one of the outside tables to drink it. After about 10 minutes I was approached by another staff member who in an incredibly accusatory tone asked that I “not consume food from other restaurants at the venue.” I’m assuming she was referring to the brown paper bag I had with me sitting on the table. A bag that contained a new salt shaker and book…. I attempted to explain that the only thing I was consuming on premises was the obscenely overpriced and exceptionally mediocre smoothie. However, she would not let me speak and continued to interrupt to tell me that the venue was entirely gluten free and that’s why I wasn’t allowed to eat whatever she assumed was in my paper bag from the nearby gift shop on site. Overall, can’t believe I dropped $9 on a pretty...
Read moreI was excited to visit this cafe after reading some good reviews online. I walked in cheerful and was ‘greeted’ by a person behind the counter who was either having a bad day or really hates their job; they didn’t have any customer service skills. I ordered a smoothie bowl and iced chai with almond milk. The iced chai was ginormous and tasted nice. The smoothie bowl was horrid. I was planning to sit with my breakfast and a book for a while, however after 30 minutes was sent out of the place due to the ridiculous noise coming from the kitchen; was the person literally picking up every item and slamming them on the ground and in the sink? I have never heard noise from a kitchen like I did here. Also, when I went to the bathroom, which was at the back of the premise, I’m pretty sure I saw a dog inside near the kitchen - gross. All in all, I...
Read moreBeautiful staff assisted me with my order and then didn't take the opportunity to make fun of me when I asked if any sweet treats were gluten free (EVERYTHING IS GLUTEN FREE ✨🫶🏼) had the power bowl, changed my life. I'm going to be dreaming of it for a long time. Also got a hilariously named smoothie fungus brothers or something, some pun named drink and that was delicious too! About to tuck into the aforementioned sweet treats with much enthusiasm because of course it's going to be delicious...
Read more