iWok Restaurant & Bar — Restaurant in Lennox Head

I placed a phone order today with IWOK Lennox Head and requested (no onion) in any of the main 4 dishes I ordered, when my husband visited to collect our order he confirmed again with staff before leaving the restaurant that onion was not in any of the dishes. The staff said they weren’t aware the dishes should not have had onion and he was told by a very angry staff member you need to make sure you inform staff when ordering over the phone. He was treated poorly by staff and had to wait 20 minutes for our order to be corrected. How extremely disappointing that not one staff member apologised or made him feel like he mattered during this ordeal. Well it looks like customer service at this restaurant has declined to a very poor level, won’t be...

A great find. We were staying at the resort in which this restaurant is located and literally 10 steps from our motel style room. Why not give it a try ! The service was outstanding extremely attentive to say the least. A delightful cocktail each started our evening followed by the mixed entree, two main dishes served with plenty of vegetables and fried rice. A totally enjoyable meal making for a fabulous unexpected experience. If visiting Lennox Heads don’t hesitate to give this restaurant a try I can almost guarantee you won’t be...

Very average quality at a high price. Such as $9 for a regular size container of steam rice (described as large on the takeaway menu)!

Most disapointing was the 'steamed' duck and mushroom which was just a bit of precooked roast duck mixed with a bit of sauce and four mushrooms placed on top. Usually one of my favorite Chinese dishes but this was the worst I have ever had.

The garlic chicken and beef with black bean was OK but nothing special.

Only regular size containers too and expensive compared to other...