I was shocked to see this place sell egg based custard and milk based desserts in little or no refrigeration on a 37 degree day! At 2pm I ordered 2 desserts with a friend. Both desserts (cream, milk and egg based) came out not firm, I knew something wasn't right. As I cut into it the dessert was curdeled and warm and then I realised that these had been sitting with little or no refrigeration. I took them back and the staff member got a new lot from the kitchen refrigerator. When leaving we saw the Danish pastries on a shelf facing the window in a tray that has custard inside them in no refrigeration format again it's a 37 degree day! Someone is going to get severe food poisoning if the place doesn't practice food hygiene practices especially in food handling and storage. As a Food Technologist, I wouldn't be recommending eating here until they lift there game. There is no excuse for not abiding with Victorian Food Standards.
To the owner - Fix your air conditioning unit for keeping the cafe cool and your staff can work in a more comfortable...
Read moreAlmost French Patisserie in Richmond is a delightful gem that transports you straight to the heart of France. The moment you step inside, the inviting aroma of freshly baked pastries envelops you, setting the perfect tone for a culinary experience.
The selection is impressive, featuring classic French pastries like buttery croissants, delicate macarons, and exquisite éclairs. Each item is crafted with meticulous attention to detail, showcasing the skill and passion of the talented bakers. The croissants are perfectly flaky, while the macarons are vibrant and bursting with flavor.
The ambiance is cozy and charming, making it an ideal spot for a leisurely breakfast or an afternoon treat. The staff is friendly and knowledgeable, always ready to offer recommendations or share the story behind their creations.
Overall, Almost French Patisserie is a must-visit for anyone craving authentic French pastries in Richmond. Whether you’re a local or just passing through, this patisserie promises a delightful experience that will leave you...
Read moreI used to love this place. But all changed when i purchased a vanilla slice. The pastry was well over cooked almost burnt which left a very unpleasant taste in my mouth. In a sympathetic mood i walked in to make them aware of this. The lady kept denying what i explained and just did not want to listen AT ALL!!! Made me feel like a fool. Constantly telling me "people love this no one complain it meant to be crispy". Before i had a chance to show her the remains of the over cooked pastry, she got me so upset i had to leave. I Walked back in and placed the over cooked pastry on the counter and said "show the chef". This little issue could of humanly been resolved if only the lady (who i believe is the owner) was more open minded. EXTREMELY BAD customer service. As a regular i am very disappointed. Not that they care but i will...
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