One word: Disgusting.
We've ordered through this Domino's a few times and their pizzas are fine, just any other Domino's. The only redeeming factor are the pizzas, hence the 2* not 1*.
However, their service is terrible. Most times they'll lack a proper greeting, they'll make rude remarks and practically throw the pizza at you. The times they have half decent service it's the bare minimum.
The worst thing, and the reasoning for the title 'disgusting', is their staff.
My partner (female) ordered a pizza from their store for delivery and it was delivered fine. However, a week later she received a creepy text from an unknown number, along the lines of "You're beautiful, we should hang out". He then called multiple times and continued to send weird texts. I reverse searched the number into Facebook and it came up with '[employee1]'. I discovered that '[employee1]' was a manager/employee at the Hampton Park Domino's.
My partner confirmed that the picture of '[employee1]' was in fact the man that delivered her pizza.
I then called Domino's customer service and was stuffed around for a few weeks, being told they would get back to me when I never received a call from them nor an email. I had to call them back to get progress and yet everytime, nothing.
Absolutely disgusting that Domino's would employ staff like this and that they would continue to employ someone like this. It starts with creepy texts and borderline-stalkerish phone calls, who knows where it could go as the staff know their...
Read moreThere was very less chieken pieces in the "chieken & mushroom pizza".. there was more mushrooms than anything else..its not the standard. when I complained about it, person won't believe. He refused to give his name too.. Hampton park dominos pizza.. I called at 9.11 p.m.. 10/12/24 male representative answered the call. I asked more than 5 times about his name.. he didn't mentioned.. he demands me to come with the pizza to the store to get a replacement.. he was also quoting that Dominos is a franchise business and each outlet has its own rules.. Im asking can it be like that? they should know the consumer law in Australia first of all. I advice Dominos management to check the call records as I have given time...
Read moreSo pissed off ordered 3 pizzas waited for an hour called back they said the guy came and left it at the door 30 min ago we herd no knock on the door nothing the pizza was left in the porch on a cold night called them they said you have to wait another hour if we want warm pizzas have 3 hungry kids waiting for dinner they had my number they should have called that’s why they take your number down if there are any issues like some one not hearing the door next time nock a little louder will never order from there Again so angry $60 on...
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