Fav Seafood Fish & Chips — Restaurant in Melbourne

SADLY I CANT LEAVE A ZERO RATING WOW WHAT AN ABSOLUTE DISGRACE I HAVE BEEN AWAY AND DURING THAT TIME APPARENTLY A CHANGE OF OWNERSHIP HAS OCCURRED (I USED TO BE WEEKLY CUSTOMER ) NEVER AGAIN !!!!!!!!!!!!

I ORDERED THROUGH UBER EATS TONIGHT AND THE BATTER ON FISH WAS THICK DOUGHY AND LIQUID UNDERNEATH AND POTATO CAKES WERE RUNNY DOUGH INSIDE .THE AMOUNT OF OIL THAT RAN DOWN MY FINGERS AND HANDS FROM THE BATTERED FISH WAS TOTALLY UNACCEPTABLE MEANING LOWER INCORRECT DEEP FRY OIL TEMPERATURE

THEN WHEN I RANG AND ASKED TO SPEAK TO THE OWNER I WAS ASKED BY THE FEMALE WHAT WAS THIS ABOUT AS HES BUSY SO I SAID ID LIKE TO SPEAK WITH OWNER PLEASE ABOUT MY MEAL I ORDERED SHE RUDELY HUNG UP !!!!!! I CALLED BACK AND ASKED WHY SHE HUNG UP ON ME AND SHE SAID I REMEMBER YOU AND YOU SWORE AT ME I DONT SWEAR AND IF UR HEARING IS THAT BAD YOU SHOULDNT BE ANSWERING PHONES I WAS THEN TOLD BY THE FEMALE PERSON WHO SAYS SHES THE MANAGER AND HELPING OWNER OUT (HAHAHA MORE LIKE SABOTAGING THE BUSINESS WITH YOUR MANNERS AND CUSTOMER SERVICE SKILLS OR DISTINCT LACK THEREOF) THAT HE WASNT THERE AND ONLY DOES ONLINE STUFF SO MY ADVICE TO OWNER WOULD BE GET OTHER PEOPLE THAT ACTUALLY CARE ABOUT YOUR BUSINESS TO HELP YOU AS THE PERSON U HAVE AT THE MOMENT THAT I SPOKE WITH TWICE CLEARLY DOES NOT AND COULD EASILY PUT UR BUSINESS IN SEVERE DECLINE/FREEFALL I HAVE NEVER EXPERIENCED SUCH TOXIC ATTITUDE AND BEHAVIOUR FROM A WORKER SHE WOULD BE GONE ASAP IF IT WERE MY BUSINESS BUT THE CHOICE IS UP TO THE OWNER I KNOW AND THIS NEEDS MAJOR CONSIDERATION AND ACTION BEFORE TOO MUCH MORE DAMAGE TO YOUR BUSINESS IS DONE I FELT I WOULDNT GET THE CHANCE TO SPEAK TO U WITH UR CURRENT SO CALLED MANAGER (person who is looking after the place haha ) HENCE MY RATHER LONG REVIEW I DID SAY I WOULD COME IN AND SEE/SPEAK WITH YOU BUT WAS TOLD YOU ONLY DO ONLINE HENCE MY RATHER LONG REVIEW I DO WISH YOU THE VERY BEST OF LUCK WITH YOUR BUSINESS I FEEL WITH CURRENT STAFF ATTITUDE YOU ARE GOING TO NEED IT FEEL FREE TO REACH OUT FOR ANY FURTHER CLARIFICATION IF NEEDED

IN SUMMARY

FIND SOMEWHERE ELSE LESS HASSLE LESS ATTITUDE AND...

Undisputed BEST fish & chip shop in this area (Boorondara, Manningham, Whitehorse, Banyule).

Really good value and they give you extra items occasionally! Only $20 for a grilled Whiting fish pack ALONG with an extra fried scallop + potato cake.. this is a bargain

The fish serving size is generous and well cooked (seasoned properly, not dry).

Chips taste crispy, good chicken salt. Potato cakes perfectly golden and crispy.

Salad clean & fresh

Their meal deals are also very very great value. 10/10, keep it up guys! Keep blowing your competition out of the water.

Thank you for your service and I’ll be back for...

Ordered through menu log and we received our order very quickly and it was still nice and hot. The best fish and chips I have had in a long time. The batter on the fish was nice and crispy while the fish itself was flakey. They even made sure we had some tartar sauce! Chips and potato cakes were cooked perfect and again, still nice and crispy even after being delivered. The deep fried mars bars were so bad, but so so good! Fav will now be my ‘go to’ fish...