So here’s the thing, I really really really want to change this to a 5 star review in the coming months. This place has the potential, I’ve seen and experienced it. Not too long ago, this was my favourite Pakistani restaurant. Food was exceptional and the staff was friendly and helpful, but my last two visits have left me heartbroken

I’ll start with the good, the food is still good (except for my pani puri, but we will come to that later). The mutton is cooked to perfection and is worth coming down here just for that. Same with the nan and kulcha as well. In my previous visits I’ve tried their biriyani and so many other recipes too, which were all worthy of driving 30+ minutes to experience it. But you loose me when you put old, torn, wet leaves on the plate with pani puri…. Like I’m sorry to say but at this point it’s not a garnish, it looks like someone forgot to clean the plates.

Now for the real negatives, I only got two.

1. Staff
2. Cleanliness

The floor staff are not trained at all anymore, and honestly I would prefer QR codes to the current staff. Not friendly, not helpful and knows nothing much about service. I don’t expect you to smile at every customer, but maybe don’t come in and dump a bunch of plates and cutlery on the table please? Looks like a combination of lack of training and professionalism.

Cleanliness was never the strong suit of khabbay, but the place was relatively clean. But now it’s all sticky floors, sticky tables and a lingering smell. I wanted to use the washroom but was not brave enough to try and decided to hold it in till I get back home.

What once used to be a busy packed restaurant that I had to wait to get into is now a half empty shop in Lygon street with plenty of tables (some of them with dirty dishes left from the patrons who paid and gone a while ago)

This is a message to the management of Khabbay, please bring back the standards you maintained a while ago so that we food lovers can indulge in some GREAT Pakistani food.