Krua Thai - Richmond — Restaurant in Melbourne

It's Black & White ..... Who says Black & White menu isn't cool anymore? The menu on Zomato doesn't do justice, it's one of those common print of "not-art", just colourful, crappy font set up with some 88 dishes that confuses diners on what they do best. It cheapened the place, their set up and what they are offering now .... must be the previous owner, judging by the previous Zomato comments. Thank God for the new owner and the new menu; in a binder, classier; much slimmer, simplified and still has some 55 dishes on it, they just can't help themselves in dishing out good Thai food :-). Good, pleasant service, although they are not Thai as one Zomato reviewer suggested, quite pro-active and efficient, waitresses are all in black except the Manager/owner, so you know where to go. Great "timber' frontage, the interior looks bright and classy from the outside, big windows, simple, not too cluttered, wooden chairs and tables that are clothed and lined with butcher paper, nicely set up, it feels "Thai". Mixed and matched crockery, Thai Blue White China, standard small heavy stem wine glass, however they looked after the ladies well, they've got their Copper spoons and forks while we are getting standard stainless steel ones. Our orders were mostly spot on, they left out the Panang Chicken Curry in the kitchen but no drama. We've ordered their "mini" Krua Thai Samosa - good; Pandan Chicken - must reorder next time (one of the best in Melbourne); Chef's Special Crispy Pork Belly and Chinese Broccoli, a few tough Pork Belly with that beautiful garlicky stir-fry sauce; Massaman Beef Curry - pretty good, tender meats; Grilled Chicken, lightly marinated nicely and some Coconut Rice, Jasmine and a few Roti. My only qualm on dinner; they run out of Duck Curry at 19:40 and their dish size/portion, they were just too small, especially that Grilled Chicken. Parking was difficult and is probably the only thing that would prevent us from going there in the near future.Well, we've got the best table for four in the house, by the window, semi-booth style. Much improved, classier B&W Menu, good array of "authentic" Thai food, I just wish parking could be a lot easier, kop khun krap -...

Very bad service. Understaffed and slow service. They don't empathsize with a deliveryman who is actually helping them to make money. When you enter the restaurant, there is no one at the floor. And you don't hurry them for an order. Just stand there and get a glass to drink two glasses of water. The lady came up with her poker face and scolded you for taking their water without consent. Shouldn't it be self service? Just don't want to bother a short staffed restaurant. But they did not even get that. They take it for granted that deliverymen are not customers. They just think you are worse and less superior than them. Funny isn't it?

What's more interesting is that when you took an order from this restaurant for the second time, they retaliated with a bad comment for you with no reasons. Avoid this restaurant. Super alert for this short staffed and slow and bad...

The Uber eats man was run off his feet zipping in and out with orders as we sat there waiting for someone to attend to the table. We swiftly realised you need to pay and order at the counter but the food came out quickly thereafter (and was unbelievably cheap). I ordered chicken satay skewers and chicken puffs for entree. The satay sauce was very tasty but the puffs weren’t quite crispy enough for me. Main wise we had chicken cashew nut and chicken pad see ew (big night on the poultry). I liked the cashew nut but my partner who chose it wasn’t a big fan. I quite enjoyed the taste of the noodle dish too it was just the atmosphere that was lacking for me. No issues with the food and certainly good value but in terms of the overall experience probably not one to...