Ms Collins — Restaurant in Melbourne

I'm new in Melbourne, and was so excited to experience my 1st latin event here. A friend of mine "recommended" me this place, and had heaps of expectations from it. Only to be dismayed by a bouncer or security that made me feel so disrespected that he had to ask me to step out of the queue because he cant handle his emotions. I was queueing quielty, on my phone, trying to get hold/access of my online ID to present it to him- the security. he asked, whilst on my phone waiting for my id to be downloaded, for my ID and i slightly nod. HE ASKED ME AGAIN, so i gave him a hand ✋ (not even to his face) as im stressing to about my ID. He went MAD, and told me off. Surprised by his animosity, i told him off as well and told him i didnt appreciate his tone. and he asked me to step out of the queue and ignored me for a min or 2. I was not intoxicated, i was not causing trouble to the club goers nor to the business, and i was not at all violent. I was about to let it go, but i just couldnt understand why he did whay he did as he embarrassed me and made me feel like i did something horrid to be denied of entry. As far as i know, security staffs job is to make sure of the security of the establishment and deny access to people who will cause problems to it not to deny access of people who hurt their "feelings". He was (a big guy) working thrs night (2nd of May) and i was there around past 8pm. I suggest for people who works in the security to set their emotions aside at work and focus on the "security" as asking me to step out was disrespect, too much, and felt like such a power trip.

I appreciate one of the securtiy staff who talked to me afterwards and apologized to me. I apologized to him as well for getting involved.

I dont want anyone to feel the same way i felt in anyway, hence this review.

Nonetheless, the club was a good place for dance and socialization. People were nice inside and had no problems at all.

please watch out for such incidents like mine and speak out about it.

ill would have given the club a 5 star, but because of the incident my experience was not too memorable. still i enjoyed the experience because of the other staff...

I HAVE NEVER BEEN MORE DISRESPECTED IN MY LIFE!

I am new to the Melbourne party scene, as I am originally from New York City, and moved here a little over a year ago. I wasn't sure where to celebrate my birthday, so I set up a guestlist who promotes at the lounge. I arrived at the lounge at 9:20, due to the problems that happen with guestlists and entry. When I showed up with my party, we waited patiently in line for 15 minutes before we got to the front of the line. I explained to the host that I was on a specific promoter's guest list, and attempted to give him my name. Without looking for my name, or my promoter's name, he dismissed me, and told me I had to call him in order to get in at all, guest list or otherwise. Thankfully, a friend of mine who also promotes at the lounge showed up as I was set to walk away, and was able to get us to the cashiers, who then verified my being on a guestlist.

Unfortunately, my partner's brother met with the same opposition as I met with when trying to enter the venue, and not remembering the name of the promoter, asked me to go outside to sort it. Upon going outside, I went to the host, who initially didn't let us in, and attempted to explain that my partner's brother was also on that guestlist, and asked if he could let him in. The host seemed agitated, and dismissed me, saying he had "already done enough for me". At that same time, another gentleman, who I hadn't spoken to before, told me to step to the side, without specifying where he wanted me to go. As I was moving to do just that, 4 bouncers rushed out of the lounge and literally threw me onto the cold pavement, one of which had his knee on my neck. If that wasn't insulting enough, my partner was in my vicinity as this all transpired, and their reckless abandon could have resulted in serious injury to her as well.

I for one, will NEVER frequent this venue again. A busy night is no excuse to speak ad act with such hostility and disregard for your patrons. I'd suggest Longroom, where I ended up relocating, down the road. The staff is much more professional, and it won't burn a hole in your pocket to have a...

Before I start, let's just say the reviews speak for itself as I myself, completely agree with all the negative reviews!

I have visited Ms Collins over a long period gap of time and I have been treated exactly the same way!

I went there before covid 19 where I went with my mates along with a some girlfriends from work. There were 7 people all together (4 girls & 3 guys) including myself, yet I was the only brown guy in the group. We waited in line for about 25 minutes, my mates were able to get in, including the girls as well yet they extended the procedure of my verification. My mates were waiting at the door for 15 minutes and all they said was that they have run out of space when my mate literally said there aren't that many people! Even though I was with the group. They finally let me in after the bouncer that has clearly have had no training regarding racial profiling as that's what they were doing.

All muscle and literally no brains.

I came to the venue last week and and surprise surprise, I was treated the exact way. Lined up like everyone else for my girl friends party in a booth inside. They let the white guys and Asian women inside who were behind me. I have my ID and my Covid pass. They held me there until my mates came out from the venue to tell that I was with them cause they didn't believe me when I told them that I was with them. I had to show them pictures, names and IG stories to as proof until my mates came.

The venue has an amazing architecture and atmosphere but that's the only pro among a landslide of cons.

In conclusion, this is one of the most racist and discriminating clubs in Melbourne! You'll have to have more girls and be white to get in with out a second glance. The bouncers were black or european and they look at me as if they are a superior. You can see the disgust in their eyes.

Will never ever go...