Tonino's Pizzeria — Restaurant in Melbourne

EDIT: Editing rating from two stars to one, due to the owner's response to my original review. Their complete lack of customer service and thinly veiled attempts to distract from their now poor quality product says it all. I also find it interesting that they suggest my review is not genuine, given some of the other recent reviews...

ORIGINAL REVIEW: Tonino's was our go to pizza place, until the owner's changed. The quality has now significantly dropped, and is very inconsistent. Ingredients have definitely been cheapened, and pizzas are often lacking toppings. We've also noticed that a lot of the staff who used to work there before the business was sold, no longer do, which probably...

Ordered "The lot" pizza and it was beautifully cooked and yummy. However the olives still had their pips in them which nearly broke my tooth when I unexpectedly bit onto it. I made a call to the shop as a courtesy in case Tonino's wasnt aware the stock of olives they ordered came with pips.

The gentleman on the phone was not only not convinced but was adamant "the olives we use don't HAVE pips", which was said in a manner like I was trying to score a free pizza. It was rather an unpleasant experience considering my intentions were good and NOT TO SCORE FREE PIZZA. I just didnt want someone else choking or getting hurt. Especially...

This place has gone down hill since changing owners. The pizza is still reasonable, but not as good as it was. The salads, which used to be AMAZING, and great value, are now poorly made and smaller servings. We loved got the Chicken and Avacado salad which was packed to the brim and tasted great. We got it a month ago for a birthday treat and it's totally changed. 2 slices of brown avacado, 6 dry chicken strips instead of the piles of shredded chicken like it used to have, and what seemed like a handful or unwashed rocket leaves. Not happy that such a great place has gone downhill. You bought a successful business, and...