Muffin Break Morley Galleria — Restaurant in Morley

The customer service here was horrendous this morning (9/8). I ordered a Spinach, feta and rocket quiche to which the girl serving me misheard as a quiche Lorraine, I politely corrected her and she very rudely and abruptly said, "the cherry one?" When I said no and again repeated what was written on the display card, she began raising her voice and repeating "cherry" at me until I said cherry what? She rolled her eyes and told me cherry tomato. I apologised for misunderstanding her and said yes, I then ordered my coffee and a Bannoffee muffin, she repeated my order as a banana muffin, i once again corrected her, she told me the price and I paid. As I waited, she continued to look over at me with frustration very clear in her expression and handed me my muffin with unnecessary force. Once I had left and began eating my muffin, I realised she had given me a blueberry muffin topped with banana, disappointing as I don't like blueberry however, if this had been the only issue with my experience, I would have simply let it go and put it down to human error as these things happens. Unfortunately, this girl was blatantly rude and really horrible to deal with and I can say with confidence that I will never return to Muffin Break in...

I've noticed lately that the service at this Muffin Break in Morley has been very disappointing, the staff just don't care any more about their customers. We've been going to the same Muffin Break for over 18 years. When ordering a muffin warmed up but receiving a cold one and then having to send the staff back to warm the muffin and then receiving the muffin back so hot that it was inedible for several minutes, the staff are just not listening to what my needs are. Staff shouldn't be making those sorts of mistakes. Then I was visiting this same store a couple of Saturdays ago and there was what appeared to be a totally disinterested child who seemed to be working there because someone had told him to. He was given the task to take the rubbish from the store to the bins outside and he dragged the open bags of rubbish right behind where I was sitting and the smell was horrendous. No-one did anything about these bags which were left behind me for at least 15 minutes before finally being taken away. I received no apology for this disgusting behaviour. Muffin Break in Morley needs to lift its game to stop customers going to alternate...

Justin Zhang is the muffin magician Muffin Break didn’t know it needed but absolutely deserves. One time, my muffin was teetering on the edge of the counter, its doom imminent. With reflexes that would put a ninja to shame, Justin caught it mid-air—not with his hands, but with a paper napkin in one swift, graceful motion. It was like witnessing Spider-Man save Mary Jane. My muffin was safe, and my faith in humanity was restored.

Beyond his superhero reflexes, Justin’s customer service is unparalleled. He once recommended a blueberry muffin with a chai latte, describing the pairing as “a duet of flavor,” and let me tell you, he wasn’t wrong. I swear I could hear an orchestra playing in the background as I took my first bite. Each visit, Justin guides me through a journey of culinary delight, as if I’m embarking on a quest to find the Holy Grail of muffins.

Every time I leave Muffin Break, I feel like I’ve just stepped out of a five-star establishment, all thanks to Justin Zhang. Truly, this man deserves a medal—or at least his face on a commemorative muffin box. Bravo, Justin Zhang. Muffin Break would crumble...