If i could give No Stars to this establishment than i would.. Dont get me wrong i quite like Hungry Jacks in general but i cannot stand the Mount Gambier store and surely their corporate office should step in and see to it that the standards are raised. I have given this place quite a few chances but i have now vowed off completely. I have just never had a good experience whether it be drivethrough or going in. Firstly its not quick at all, which for quote unquote fast food surely poses a problem. Secondly they are always out of something or everthing, i just cant understand how difficult it must be to keep a good stock of onion rings (something which many people know HJ's for).. drivethrough service is so bad that its usually banked up 5 cars before you even get to the order box with what is surely their only customers all day, and now they have to pull their thumbs out and do something but poor Janice from accounting has gone down of a heart attack and everyone is just standing there wondering if they should just push her aside and step around the body and actually cook something, well eventually they do and 10 minutes later the cars move and you can place your order, only to find that they are out of the only things you wanted and you are now stuck behind 4 cars who are 15 or more minutes off having a complete order in their hands, now your stuffed! this place really needs a post order box pre window exit so people can get out of here instead of wasting what little of a half hour lunch that they get with no food sitting in the sun in a HJ's drivethrough.. Service wasnt much better when i went in there were 3 other people in the restaurant at the time and no cars to be seen, sweet this should be quick! It wasnt :( when i was eventually acknowledged the girl who was taking my order didnt know how to use the system, it wasnt a difficult order either. by the time she got the order in 2 cars came into drivethrough, stuffed again! well i eventually got my drink 5 minutes later i was still waiting for food 20 minutes in.. it was painful to watch the workers with no drive put up a fuss or just not even caring about doing anything properly or at all because god forbid they should have to work for a living, worse still the lack of direction from what i could only assume was supposed to be the manager, a motherly lady who seemed like she might have been someone who had just come back to work after the divorce and having grown up kids now and is just treating the staff like her good little children instead of demanding clear and concise attention, it was hardly busy and yet the place was a shambles. I am sorry to any one that feels offended by this but this isnt good enough for something we spend good money on (the stuff isnt cheap) and we put it...
Read moreTo start and end with the food wasn’t terrible, the service on the other hand was awful. The staff don’t know the menu items for starters. We asked if they had something that we knew our daughter could eat and the lady said yes originally. We went to order it and she then said no we don’t have that. Then we asked for a hamburger and confirmed it didn’t have cheese as we were unsure, she said rudely it’s a hamburger. We ordered our other meals which we had to confirm the drink multiple times for then drove to the window. No gloves, no professional hygiene, didn’t look at us or say thank you and we had to ask for the receipt. The next window was a 5 minute wait for our drinks, and another 5 mins or so for the food. The guy there also no gloves on and they just have no care for the current world we live in, he was obviously one of few staff there. No apology for the wait or a thank you from him either. When we finally got home and ate our food there was tomato on a burger we asked for non on and the bacon had clearly been cooked on a very dirty grill considering it was black but it wasn’t burnt or overcooked. So overall food wasn’t the worst but staff attitude and overall hygiene in the place is at the lowest I’ve seen from a fast food place. We felt like an inconvenience for coming into the drive thru and...
Read moreThe angus burger is there, lying in its box. So big, and somehow so majestic in it's simple brown packaging. You pry open the tabs, and lift the tab. There it lies, half naked with a wrapper only on one side. It's so big, that it's practically wearing nothing at all. And you can see everything from where you are. The soft buns, and the meat inside, a hash brown sticking out. You lick your lips, enticed by this naked burger before you. It's so juicy and tender. As you reach down to grab it, you stop, and you picture it first in your hands, making the famous Hungry Jacks burger hand symbol before it. It lays there helplessly, giving itself completely to you in every, delicious way possible. You pry off what little wrapping is on it, and lift it out of its brown box, crumpling its little wrapper inside. Slowly, you bring it to your mouth, and with a slab of beef poking out of the buns, you take your first bite. With every bite, the burgers contents slides out more and more, but you won't let it run away from you; so you turn the burger around, and take a bite where its meat is sliding out. In a matter of moments, the burger has given everything it is to you. You wipe your hands from your delicious meal, lick your lips, and walk out of the store, knowing that you have conquered the...
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