I ordered here the other night for my family and the shop is appalling, the shop is very dirty, the customer service is atrocious. Not one person i delt with working that night was polite, they looked miserable and spoke so soft I barely heard them. My order said ready however that was incorrect and I waited a little longer. The pizza quality is average. After the meal my wife and I got very unwel from what we had eaten. We called 5 times before the shop picked up and the lady on the phone was short and had no customer service skills, after being placed on hold we spoke with the manager who wasn't apologetic or seemed to care at all. He had an 'Ah Well, not my problem, no one else has called about being sick' attitude. We requested for the owner to call us straight away to which we are yet to receive a call. This isn't the first time we have had a bad experience at this store but never wanted to complain. we will never reccommend this store to anyone! We are extremely unhappy with our whole experience. I hight do NOT reccomend going here if I could give it lower then 1...
Read moreI so love dominos pizza.. extremely tasty.. I am a regular customer but very tired of the customer service. When asking questions of what is available on many occasions over the last few months the answer is nuh.. nuh.. nuh.. then nuh.. called back today after the 4 x nuh.. and my call was answered by the same person and when I questioned his customer service he said 'I answered your questions '.. I spend a lot of money at Dominos and would like to be treated as a valuable customer. I always tip the drivers and appreciate having pizza ti my home. I have encountered this same young man the last 4 to 5 times and found him to be very rude.. I'm disappointed tonight as I really wanted Dominos for dinner but cancelled because of the person answering the phone tonight and for a...
Read moreWent to this place in January 2022. What a disgrace. I am surprised it hasn't been shut down by how dirty and filthy this place is. I ordered in store and ordered 2 seperate orders. Got the first order in 30mins. When i asked abt the second one they said i hadn't placed the order and to show proof of purchase or a ‘bank statement’. Were they actually serious? Been in hospitality all my life and have never heard or seen such stupidity. They said they were not refunding me as I simply had not placed an order because they could not find my name in the system. Little be known i was there and spelling of the name was incorrect. First of all, they should be handing out receipts as soon as people pay, simply atrocious. Will never recommend this store. Food was also cold and...
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