Bakers Delight Charlestown — Restaurant in Newcastle-Maitland

Was treated terribly today by an elder woman in the shop, I was waiting my loaf cutting and danish heating up at the counter (another young girl served us), my two years old wanted a Xmas pudding tester from tester container, I picked two tiny pieces testers for him, the older woman staff shut the tester container and said “I think he had enough” rudely. I still couldn’t believe what just happened, I meant how could you treat customers (a two years old) that rudely with a sour face??!! So unprofessional and so rude. You possibly don’t care about some customers because apparently you are doing a successful business, but I sincerely feel sorry for your family, co workers, and customers who are served...

Watched the sales assistant handle my bread with her bare hands - no gloves or those little bits of paper. She then couldn't even be bothered to pay enough attention to the POS while putting my sale through to notice that it hadn't been sent to the eftpos machine. She clearly didn't want to be there and I didn't want bread that had been handled with bare hands by someone who dislikes her job so much she can't even make sure her sale can go through - who knows when the last time she washed her hands was. Certainly wasn't before serving me. Won't be returning until better hygiene practices...

We get bread here sometimes if we are doing our shopping at Charlestown Square shopping centre whenever we come out to see the GPs outside at CSMC and your bread is always so soft and fresh and actually tastes like it has been made on the day where unfortunately some of the stores don’t and also you have a microwave to heat up the cheesy mite scrolls which are also very yummy 🤤, I highly recommend coming...