Pizza Hut — Restaurant in Newcastle-Maitland

What an incredible experience at Pizza Hut Newcastle under the new ownership of Bhavesh and Ishita! I recently ordered a vegetable pizza and was delighted to learn about their special promotion to celebrate the occasion—adding either a can of drink or garlic bread for just $2. I opted for both a garlic bread and a drink to support their business, and I’m so glad I did! The pizza and garlic bread were absolutely delicious, and my team thoroughly enjoyed sharing the meal.

Ishita is a beautiful spirit, radiating warmth and kindness, and her husband Bhavesh is a true genius, holding master’s degrees in Accounting and Business Administration with a specialization in marketing. Their passion and expertise shine through in every aspect of their business. It’s no surprise they’ve already expanded by adding a second oven and are now offering catering services—an exciting feature they’re eager to promote.

This dynamic couple is a powerful team, and it’s clear they’re destined for abundance while sharing their love and positivity with the community. My night was truly completed after meeting them, and I left the restaurant buzzing with super positive vibes. If you’re looking for delicious food and an uplifting experience, Pizza Hut Newcastle is the place to go. Highly recommend supporting this...

I went there after calling helpline number when I visited Jesmond and it was closed. They mentioned you can only get student discount if you visit the store so I didn’t opt for delivery. The guy present there said there no student discount and my efforts went in vain. Moreover, jalapeño in jalapeño dunk were half the amount of what I usually get at Jesmond. I am fine with not getting discount but at least meet up the standards Pizza Hut if you are not even going to offer a discount which I was promised for over the phone. Just not happy with this kind of customer service to be honest. Response to the community manager: Looking at other reviews and your response, it seems that Pizza Hut has opted for a very diplomatic and courteous reply to my feedback. However, it feels more like a formality rather than addressing the concerns raised. Additionally, testing with lower ratings has shown a consistent lack of tangible improvement, suggesting a pattern that points to underlying issues in...

Did an app order and travelled to the store to collect. 15 minutes had passed as the app had explained, so was expecting to be close to being ready. Told person the counter the name on the order. Then waited with my daughter. Watched as customer in store received and took back the two pizzas he received. Saying they were wrong. The pizzas looked to be my order but despite standing within view, the workers never put the connection together. I continued to wait on my order but noticed on app it had been cleared from system. Upon realising this went to counter to raise concerns, and only after showing staff the phone and order did they realise their mistake. And only then start to make my order. 45 minutes after my order was placed I finally received it. And only through my prompting did anything occur. The staff asked no questions, no follow ups, no real idea what anyone had ordered or were...