Darby St Kebabs and Pide — Local services in Newcastle-Maitland

We wanted to go to Beach Burrito, only their kitchen was closed. So when we asked what else was good, we were advised kebabs are open late. I should have know by that answer to skip Darby Street Kebabs.

So not good. So many things wrong. Just like many of the other shops on Darby, it is not wheelchair accessible. The employees watched me as I aided my companion from his wheelchair and up the edge/step/ledge and then lifted the wheelchair up to get him back in it. We placed our order for two kebabs to have them handed to me. How am I supposed to hold two kebabs while moving a wheelchair out of the location while aiding someone? Please try to be more observant of other people and their needs and place yourselves in their shoes (or chair). The workers were friendly, but did not put much effort into communication. They spoke clumsily and were difficult to understand. Once back to our hotel, as we were just staying overnight, we opened up our kebabs. I wish I had not. It would have been better suited for me to just throw my money in a trash compactor than to struggle through eating not even a third of this version of a kebab. Mine was just lettuce, sauce, and chicken with the wrap. Four simple things that were not edible and ending up in the bin. The chicken was so dry that it was not chew-able, yet at the same time, it was so oily that I had to wash my hands three times just while trying to open the foil and not let the kebab slip out of my hands and onto the floor. But it would have ended up in the same bin where it did anyway. It takes talent to mess something so simple up this badly. Not even a halfway decent job, just horrible. My companion did eat his, begrudgingly, and only because he was so hungry. The funny faces he made while trying to chew overcooked and super dry yet so-oily-it-could-have- qualified-for-as-veggie-oil-coated-vegetable-oil chicken were comical. But...

Wow, where do I start!? My better half and I are a huge fan of pide and when our favourite place at Glendale (Future's) went under new management, we realised we were going to have to find somewhere else to go. There's not much around Toronto so I googled today and found Pide Fez, we decided to take a drive in and see how they were.

Pide Fez is nestled among the trendy cafes in Darby street, in fact, if you blink you might literally miss it and believe me when I say this is one place you definitely should not miss!

The blokes behind the counter were extremely friendly and greeted us with smile and banter. Pide Fez has a brilliant variety of pides which pretty much assures there is something for everyone. We settled on the meatlovers and our eyes nearly popped out of our heads when we opened the box. The toppings are so over the top generous, unless it's a Friday night and you're full of amber you're really going to need to share it!

The pide is that good, we ordered two more to take home with us for dinner. Pide Fez may be a bit of a drive from Toronto but can assure you, the next time we have a pide craving there's only one place that will be satisfying it for us from now...

I had a very unpleasant experience at Derby St Kebab and Pide, and I feel it’s important to share it so others are aware and the management takes action.

One of the staff members, named Yuvraj, was shockingly rude and completely unprofessional. He spoke in a very disrespectful, with no sense of how to deal with customers. His tone, attitude, and body language were all unacceptable — it genuinely felt like we were being insulted rather than served. This is not how any customer should be treated, no matter what the situation.

Restaurants don’t just run on food — they run on service and respect. No matter how good the food might be, when the staff treats you poorly, the entire experience is ruined. If the owner really cares about the restaurant's reputation and future, then he needs to either train staff like Yuvraj to behave properly or hire people who know how to treat customers with...