Brika — Restaurant in Perth

Thankfully, McDonald's was next door!!! UPDATE 15/11/23:

Thank you for your response, and I will leave my original review.

Please leave your response unchanged. You are correct, there will be unreasonable reviews and a venue's response to negative feedback gives patrons an idea of what to expect. A genuine person will own an error, request communication, and/or try to either fix the issue or explain. It could be an off night, new staff or countless other issues.

Some facts:

1. I attended a restaurant, received bad service and a meal that was not worth what I paid.
2. I didn't make the booking, I attended as a guest and was sitting at a table with the other restaurant goers.
3. The only time anyone at the venue was interested in how our table's meals were, was after I placed a review. As you said, "We had to call them to find out what happened". You spoke to a table served by the owner. Why didn't you speak to us?
4. I am glad that you checked my other reviews. Here are some examples of great food and service:

Check out this review of The Duke Bar and Bistro on Google Maps https://goo.gl/maps/WuhHnLK9V1buVUseA

Check out this review of Universal Bar on Google Maps https://goo.gl/maps/3nAEwnUw9MMW3YrGA

Check out this review of Hunter & Barrel Perth on Google Maps https://goo.gl/maps/Dz7YyFajgTzp5JFg8

Check out this review of Rambla On Swan on Google Maps https://goo.gl/maps/6eEQVhZM6evFVJ3q6

Original review: At no time did anyone ask how the meal was while we were seated. No one cared until I wrote a review, then we got a phonecall to remove the review?!?!

I tried to order 2 drinks. We spent over $9 on a glass of coke and a glass of lemon lime and bitters. It was 200ml glasses with ice. 2 sips and gone.

Do not expect a proper meal. Apparently, Greeks don't believe in garnish?!?!

The barramundi came with A lemon wedge, the charred lamb ribs (enjoy the taste of charcoal, and when you get through that you find a nice thick layer of fat. Where's the meat???), comes with a steak knife. You can buy a GREEK SALAD that has olive green capsicum but no actual olives. The charred Fremantle octopus tasted great, you get a whole plate for the 8 pieces that will fit in the palm of your hand (each piece is smaller than half a chicken nugget).

So let's do the math: $36 for a piece of fish as large as your PALM $33 for lamb flaps (not ribs) that tasted like charcoaled fat $14 for a salad that was literally diced capsicum, half a tomato and a block of fetta $9.50 for 2 small glasses of soft drink

We had to wave wait staff down as they seemed to actively avoid us. It took 4 goes to place an order. When the meals came they gave them to the wrong people..... and I mean the last meal came and the waiter gave it to someone who had a plate in front of them instead of the guy that had nothing in front of him. Someone ordered cake and the waitress tried to put it on top of someone's main dish while they were eating. This was done while we were physically pointing at the dishes owner.

Soft serve cone from Maccas saved the night. $92 meal for 2, and the best part was somewhere else for desert.

Sick of disappointment in Perth...

TLDR: Food varied between left wanting to incredible. Disappointing, disrespectful, and lacking service.

We booked a table for Valentine's Day 2023. Set menu, 3 course and a dessert. When we were seated, we were provided with a glass of sparkling wine (lovely!). We were asked about water choice. Another couple was seated approximately 10 minutes after us. They received their first course before us, and my partner needed to advise the waitstaff that we hadn't received our first course (no issues, things happen). The female waitstaff informed us the chef wanted to know which waiter had served the other table first. We advised her we didn't know. She then went to the other couple and asked them. When informed they didn't know, she stayed waiting for them to identify the waiter - already making for a fairly awkward moment. We weren't looking to get anyone in trouble.

Our second course came out and was served to the couple on our right, who needed to pass it back to us as they had already finished their table service (not a big deal). This happened with both parts of the second course.

However, during the middle of our second course, another waitstaff brought out our third course. We advised him that we weren't finished with the second course and if he could please send it back until we were finished as, it would be appreciated. He stated "I will let the Chef know, but this is here now, so I'm going to put it down". It is bizzare to run service like this as no other table had dishes brought out while they were completing a course, other tables were on earlier courses than ours, and it felt like we were being rushed.

While I believe the (lack of) service may have contributed to the opinions of the food, I also believe the Chefs may not have been performing their best after the incident either, as the quality of food deteriorated dramatically as we walked (or were run) through the courses.

Course 1 - Pita bread with melitzanosalata, and taramosalata - excellent.

Course 2 - Saganaki - Salty but okay Course 2 - Charred Lamb Ribs - Lamb cooked very well. Very fatty, however. Did not finish.

Course 3 - Souvla Chicken - Chicken was cooked beautifully. Few too many pieces of just chicken skin (soggy, not crispy). Did not finish. Course 3 - Roast Peach Salad with Haloumi. Inedible. This was so heavily salted with a completely imbalanced flavour profile. Did not finish.

Dessert - Nutella Cheesecake - just okay. Sweetness there with no substance. Did not finish.

A final note to a regrettably forgetable dinner: While we were asked about our water choice at the start, we were never asked at any point whether we'd like anything else to drink (though a drinks menu was provided). The sparkling water ran out midway through (around course 2). and we were not asked whether we would like another bottle, or to switch to tap at any point, though once the dessert was brought out, the female waitress did replace our empty sparkling water with tap water.

The restaurant manager did write off the sparkling water we ordered, and seemed to take our...

Booked a Sunday dinner as a belated birthday meal for my mum. The evening was a little strange from the start. I walked in to let the maitre d know I had a reservation and he was hurried and not very welcoming, it was busy but not insane. The same cold rushed reception was given when paying like it was an inconvenience to have to come and serve me.

The 4 seat tables outside were all just a little bit small to be comfortable so I perched off the end and when we asked if we could take a chair from an empty table nearby for our bags and jackets, the girl I asked seemed super anxious as to whether this was allowed even though we were only 3 people and someone had already taken our 4th chair...

When it came to ordering, it was obvious we hadn't been there before so didn't know the style of serves ie, more of a share situation than individual meals, but the waitress didn't bother to provide any info on what to expect and just said get the chips as a side.

The dips came out and were pretty nice, no fault there, but the first main, souvla chicken, and it's salad came out before we'd even got halfway through the dips. So that sat on the side of the table getting cold. Then the second side (chips) came out well before the squid. The squid came out when the dips had been finished and we started sharing those out while waiting for the final main, the whole fish. We were almost finished will the meal before the fish finally arrived.

The waitress also started clearing the table before all meals had been finished which in general is a bit of a no no.

There needs to be a bit of effort put into educating staff that they need to take a moment to explain the menu so that paying customers know the style of meal as it's vague at best on the menu. Simply saying, each main plate is best paired with a side over here or a salad from here would have been fantastic.

In general, the meal was ok. Everything was alright, the squid a little chewy, the fish still had some scales, the pork bits in one of the dips overcooked, but in general it was passable. Not quite the amazing Greek experience I was hoping given my memories of other long closed restaurants in Perth, but I'll give it another chance before making a...