"A great night out". The Central Hotel is an icon of Port Douglas, and is located midway on the Macrossan St shopping area. Since the devastating cyclone in 1911, the hotel has been completely refurbished, remodelled, and extended, for size this hotel would compare with Sydney or Melbourne. Outside on the footpath are high tables and chairs, with easy access to a number of alternative drinking and dining area's. The very modern additions include three different "verandah" dining area's on different levels, serviced by the "Verandah Bar". At ground level there is a huge area under canvas, with plenty of tropical greenery and two large TV screens featuring football of differing genres and movies.. Seating includes large tables with form seats and comfortable lounges with armchairs. The huge wall behind the screens is painted in two contrasting, dark shades and the new bar overlooking and catering for this area, the same, with a batterned bar front in a dark stained wood attractively featured. Beyond the canvas/sails covers is a completely outdoor area, with a lawn and garden. Inside, the famous "Public Bar" is complete with the usual pub entertaiment features, Pokies, pool, darts' internet and a live band. On offer is a diverse menu, seafood, pasta, king of the grill, mains specials, kid's meals, salad, snacks and breads. We started with warm Garlic Ciabatta, and for mains we ordered Barramundi, wild caught, grilled, with chips and salad. Also very fresh Garlic Prawns in a creamy white wine sauce, served on a bed of rice with crisp salad. Both meals were very tasty and well prepared. The service was attentive, and prices reasonable.This hotel is extremely popular and we enjoyed our food along with the...
   Read moreMade the rookie error of not booking a table somewhere, ended up at this venue as it had tables free⊠should have been my first warning sign. Over priced and underwhelming encompasses my experience at this venue.
Without a doubt the worst meal Iâve ever had to try endure in my life. Who knew you could butcher something as easy as meat lovers pizza so badly? It was burnt, tasteless and dry. I could only manage 2 slices before I decided that the dry burnt cardboard masquerading as a pizza was not worth the room in my stomach. I canât even describe the taste because there wasnât one (char was the most prominent flavour). My friends steak was cooked well and they said it was delicious (for $31 for 250g rump it would want to be!)
They forgot two entire meals for our table, which arrived about 15 mins after the rest of our table had finished eating, after prompting service staff and the kitchen itself twice. It cost $14.50 for a jug of post mix soft drink which is utterly ridiculous, really.
Iâve rated 2 stars instead of 1 because they did seem very busy and very short staffed, perhaps why the experience was as poor as it was. I wonât be back, but the trivia did seem fun if youâre looking for an...
   Read moreExtremely poor customer service. The place has some very nice commodities but the management and service is just bad. The fact that they don't take the orders but the customers themselves have to go to bar and to kitchen to place an order makes you think their service would be great but no they fail. Because of the fact that you have to go and place an order yourself, I was trying to kill two birds with one stone and with our second drink order I wanted to order food only 10 minutes before kitchen is open. Turns out that that is an issue because "computers are not on", "there's no till set up yet", " staff just showed up for work" and when I said just use pen and paper one of the cooks becomes really aggressive. I asked to speak with manager but he was also not keen to even listen what happened not to mention to try and diffuse the situation not even after I said that one of his staff is agressive. Overall decent place with nice commodities but obviously can't comment the quality of the food. Verdict - don't expect too much. Average place with below...
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