Greeter was lovely and welcoming. Service however was horrible. Staff did not care or take pride in what they were serving or doing. Had better service in a school or hospital cafeteria. The staff could not even do the simplest thing which was bring all main meals to table together at the same time or to smile when approaching table. MOST Staff were not welcoming and were in fact rude when we asked where the missing main meal was as 3 members of our party received their meal and the forth did not. 15 minutes went by and nothing arrived the forth person in our party still did not receive his food and had to watch us pick through our inedible food. We Ordered a wagyu double burger. Burger patties were Burnt to the point where someone could have used them as hockey pucks. The Steamed veggies which accompanied the sirloin steaks were undercooked / bordering raw, with no seasoning not even a basic salt or pepper The Steaks were as tough as leather. A tiger would have had trouble chewing that meat. It was evident that the cook did not rest the meat before serving. The presentation of this dish was unappealing and resembled school cafeteria food. The side order of chips ordered were not crispy they were undercooked The Best part of our meals were the drinks. McDonald’s fast food tastes better than what we ate at this bar and grill. Could not recommend anything. Worst meal I ever had in Cairns. A true disappointment. We actually left most of the food on the plate and left. Now I know why they take payment before food arrives as most people would refuse to pay for the slop...
Read moreWe have visited Flinders Bar & Grill many years ago when we still visited Cairns every alternate year. Finally coming back after all these years, it’s good to see some things don’t chance and stay as good as they were many years ago. Sure prices have gone up but they have gone up everywhere. We had an early dinner after a visit to the wildlife dome, we were welcomed by a very friendly waitress who took us to a table that was easy for my wife to access with her mobility scooter. Ordering was a breeze and the food was in no time on the table - fantastic. Quality is still the same, enjoyable, enough and tasty. Staff stayed friendly throughout our visit, which is not always the case in other establishments - you have ordered and paid so you not important anymore. Thank you for a lovely trip along...
Read moreWe went there last Sunday night and it was quite unpleasant experience. Your system of service is just not working for customers. We came to a very long queue at the counter and it seemed that the place was quite busy. One person when to find a table and had to sit there so we have a place to eat our dinner. I had to stand in the queue on my own for 15 minutes or so. It felt like we are somewhere at the road house in the middle of nowhere. Qualify of meals was less than average. My Mediterranean salad consisted mostly of big chunks of red onion. Who wants to have an onion breath at a...
Read more