Pizza Hut — Restaurant in Queensland

The app says it’s contactless delivery and that the driver will call you to discuss where to leave the order, but whenever I leave instructions in ‘order instructions’ on where to leave my order, the driver will either beep in my driveway waiting for me to come outside or call me saying they’re outside waiting. Then when I ask them where to leave the order, they act confused like they’ve never had someone ask them that before???? can i not just leave clear instructions on where to leave my order and have the order left in that place? I have a dog in my yard that jumps on people so I prefer for my orders to be left outside for me to come grab. They completely disregard any order instructions that get left &...

Honestly the worst experience. We had a few things to do in town so we went in and ordered because it was quiet and asked for it to be delivered to our home, the lady said 30mins and I was happy with that. We did everything we needed to do and continued to wait at home for over an hour! We then called them and they blamed the rain and said it was on its way and would be there any second. We continue to wait for an additional 20+mins until it arrived. To make it all worse, when we asked the kid what the delay was, he proceeded to get visibly annoyed with us and talk back....

Absolutely disappointed. I had ordered for delivery. The delivery had come late, once waited almost 2 hours on another order. This time the SUPER SUPREME was not even to how I had customised, only consisting of pineapple, anchovies and cheese! Plus after paying over $50 I didn't receive 6 seasoned wings as this was what I had ordered also. Although they have good customer service, they lack everything else. I will not be a buying customer anymore - the experience is far too disappointing!! If I could rate -3...