Red Lantern Chinese Restaurant — Restaurant in Queensland

If I could rate it zero I would. I order 2 fried rice, 1 honey chicken and a sweet and sour pork. When the delivery got here I made the mistake of not checking it until I got inside. They gave me sweet and sour SAUCE and not what I asked for. When I called up to let them know they forgot a dish (very politely) and asked if they could send out my sweet and sour pork. They told me i didn’t ask for that because it’s not written on the docket and that if I wanted it I’d have to pay ANOTHER delivery fee of $10 even though they were the ones that wrote down sauce instead of pork. The boy on the phone was very rude and acted oblivious. After ages of debating over the phone they finally decided to drop the delivery fee. Waited another hour for the food to arrive. Absolutely appalling service. The customer isn’t always right but it is not my fault they didn’t write something down....

A disappointing dining experience. We ordered Vegetarian Spring Rolls, which is a normal menu item, but we even emphasised on the "vegetarian" part. The waitress seemed to nod and we confirmed with her twice to see if she had understood. Clearly, she had not as we were served pork/beef mince spring rolls. We informed another waitress that we were incorrectly served. This waitress apologised and we asked her to take away the item without replacement as we no longer wished to eat the "Vegetarian" Spring Rolls. When we went to pay the bill, we were surprised as we had been charged for the spring rolls, even though we returned them back! The owner was impolite and unprofessional in his dealing with customers. He tried to defend the waitress saying she may have heard wrongly. There was no customer service and we were very disappointed with how the restaurant treated a...

Nice looking restaurant with friendly staff. My wife and had dinner here, the menu looked good and the service was great. Our entree’s We’re tasty enough but the satay chicken was very tough, almost leathery. My wife orders Birdsnest Combination Seafood and I opted for the chicken curry. Sadly the mains were very average. The seafood didn’t come in a birdsnest, actually not sure what it came in but it was a flat sheet of something. Far more vegetables than seafood and no flavour at all. My curry was tasteless and once I’d sorted out the vegetables from the chicken it was very disappointing to say the least. Our first time at the Red Lantern and definitely our last. $126 was way too expensive for...