I had a disappointing visit to Spicy Bites Edge Hill recently. I called ahead to place an order as my child was quite hungry. The lady on the phone assured me it would be ready in 10 minutes. I arrived 15 minutes later, expecting the food to be ready for pickup.
To my surprise, I was told at the counter that the kitchen hadn’t even started preparing the order and that they would only begin cooking once payment was made—adding another 15-minute wait. When I asked why I was told it would be ready earlier, I received no explanation. The staff member appeared uninterested in addressing my concerns and continued counting cash instead of responding.
Unfortunately, the experience didn’t improve from there. The food itself felt rushed and lacked flavour—as if it was prepared out of obligation rather than care. It gave the impression that my order was not valued, which was very disappointing, especially after trying to communicate respectfully.
Overall, the customer service and food quality did not meet expectations. Clearer communication and a more customer-focused approach would go a long way in improving the overall experience. I cannot recommend this place based...
Read moreLast nite I went to have family dinner at spicy bite edgehill as usually since we come to place we choose this place to have dinner but from last couple of visits this place is not same . As usual we went there and they already have some group inside the restaurant. We give our order and sit outside. First they served fries for kids in quarter plate When I ask the service lady she told yes its Less quantity as compared price and she told I get back to you soon after checking with chef of kitchen staff after few minutes she brings the fires but not hot enough. After that we order dinner and again they try to play over smart and the sever left over Naan from the group come there. The moment service boy bring that food I touch that food already cold and he went back to kitchen and come after five minutes with the same food just done micro and bring back to us . ... And they chef or kitchen staff thing nobody judge it .
This is very unfortunate and unexpected thing from them Very disappointed and unprofessional behaviour. .I used to love this place from last three years but now it not the same...
Read moreI recently had the pleasure of dining at Spicy Bite Edge Hill, and I must say, it was an unforgettable experience! From the moment I walked in, I was greeted with a warm and inviting atmosphere that instantly made me feel at home.
The menu is a delightful mix of traditional dishes and innovative creations, catering to both spice lovers and those who prefer milder flavors. I opted for their signature spicy curry, and it was nothing short of spectacular. The flavors were rich and well-balanced, and the spice was perfectly measured to give a kick without overwhelming the palate.
The service was exceptional; the staff was knowledgeable and attentive, always ready to offer recommendations. I also appreciated the cleanliness and hygiene practices in place, which added to the overall comfort of the dining experience.
Don’t forget to save room for dessert! The sweet treats at Spicy Bite are the perfect way to end your meal.
Overall, I highly recommend Spicy Bite Edge Hill for anyone looking to enjoy delicious food in a cozy setting. I can’t wait to return and explore more of their...
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