We ordered one supreme pizza to be delivered. After 20 minutes the app/website said the pizza had been completed and delivered. We waited an hour but no pizza arrived. We called the store and they said it was out for delivery even though they their app/website said it had already been delivered. We waited another half an hour to no avail. When we called back they said it was in their system as delivered... We were offered a complimentary garlic bread but we cancelled our order as it was going to take another 40mins. I'm not sure if they have delivery time KPI's to meet. But I believe they are trying to keep their average delivery times down by marking orders as delivered before they have been. How else can you forget to...
Read moreLast Saturday 27/07/2024, I placed an order for a large Godfather pizza. (Not the first time, heaps of times. The guy that was taking my order kept saying something I couldn’t understand. Told him, the Godfather and please add on anchovies. Also quoted code number for $15.00 (plus $2.00 for the anchovies) delivered. Delivery was very prompt. But I was charged $20.00. I always pay cash. $17.00 for the pizza/anchovies and tip $5.00 to the delivery person who is good enough to deliver. But when I opened the box, well to this day, I don’t know what it was. What I do know is, that it wasn’t the Godfather pizza that I had ordered. Straight in the bin it went. Very...
Read moreHorrible food quality every single time we order from Dominos maloolaba. Definately the worst dominos on the sunshine coast, if not, Australia. They have never got our order right in the 20+ times we've gone to that store. We keep giving them chances and they keep spitting on it! Im furious! One time, they messed our order up 3 or 4 times in one night and they kept remaking it and bringing it to us, each time with something else wrong. And more recently, I paid an extra $3 to add cheesy crust, and what a surprise... They forgot it! They had no problem taking my money though. If you want bad pizza and bad customer service, then this is the...
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