Muffin Break Kawana Waters — Restaurant in Sunshine Coast Regional

Used to love muffin break, haven’t been for awhile but Went today (Sunday) as I really fancied a muffin. 1 x blueberry & 1 x spinach & 2 oat milk lattes. Coffee’s although meant to be the same, were not alike, froth distribution bizarre, it was probably the worst coffee I have ever had, thought it might just be me but daughter also commented, froth was bubbly (yes I know it’s oat milk but still you can get a better froth than that) Coffee had a burnt after taste to it, not sure if they are cleaning their coffee head properly between shots or what. Literally had a few sips & had to leave the rest! & just when you thought it couldn’t get any worse both my daughters & my latte glasses had chips on the rim of the glass! Not hygienic or safe! It was a steady flow but not super busy so no idea why they can’t take 2 seconds to double...

Tall blond girl needs to be moved on. Instead of helping her colleague with the queue she decides to leave, stand with her back to the counter and chat with a customer in the dining area.

We were finally served by the girl who needed help, and yet the tall blond girl still didn't come back to make coffees. Only after several minutes did she return to make our order. But only after completing some orders she obviously thought weren't important enough to be done before walking out to chat with the customer.

Next thing, she coughs on her shoulder, laughs at the dark haired colleague in glasses running food and says: "Mmmmm, crusty!"

What is that???? Why on earth would you think it appropriate to do that in food service?

Something...

I have been going to Muffin Break for 15 years. I even gave it a go with the new ownership. It is awful. My coffee almost always comes half full, it’s always topped with half foam. I have had to ask a few times to actually put a decent amount of coffee in! I don’t know if it’s a tactic to make money, if so that’s appalling, or poorly trained baristas (if so….take time to train them properly). The owner is defensive, unapologetic and rarely gives a care about your complaint. It’s such a shame.. your answers to other reviews are standard, uncaring, unspecific and seem AI generated. If you care at all then take time to actually read them, understand them and care that your customers genuinely want to come back but not until...