PROS: The food is freshly made and totally delicious .. The soft shell crab sushi is a definite must try .. The beers are ice cold .. all food is very well presented on platters ... In all honesty you will not fault the food here nor the presentation. . One of the better tasting sushi / noodles places around.
CONS: The service is non existant .. they forget ones order.. The staff will not stop to talk to you or come to your aid even after a polite "excuse me" ... we had booked a table a week in advance .. even called the restaurant when we were on our way to there to confirm the booking .. was told it was confirmed. . Just please be on time .. on arrival we didn't even have a booking .. Very frustrating. . This crew of people are just not organised .. they lack people skills and also lack knowledge of their own products. . When asking a staff member for another beer .. she replied "Am New" ... if they lifted their game i am sure this business will thrive! Good...
Read more5 months ago me and my husband get a lunch from Bamboo Field at DFO homebush.
That time my husband chose Mongolian Beef or something Beef. Right after that night my husband got high fever and shaking all night along. After 2 days he didn't eat well and still sweating a lot. We knew that he got food poisoned from the Beef. My husband told me their Beef doesn't taste good and we left beef. He ate only 2 pieces.
This place traumatised me and my husband from any food court. I feel so worried about other people who bought beef that day. We couldn't tell the place and After 6 hard days later he got stood up and finally not stay in bed all day.
Now i'm writing this review because i don't want to other people got sick bcuz of this place.
Be careful and mindful what you...
Read moreDisappointing Experience – Double Charging Attempt I had a very disappointing experience at Bamboo field rice noodle. After we made our payment, the staff member at the counter insisted we pay again, claiming that we have not paid, whereas the same lady charged payment from card. When we showed proof of payment via our banking app, she became defensive and tried to downplay the situation in front of other waiting customers.
What was more concerning was the response from the manager – rather than acknowledging the issue or offering an apology, she seemed indifferent, which suggests this might not be an isolated incident. This experience has raised serious concerns about the integrity of their payment process and customer service. Food was...
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