As a lover of Indian cuisine, I was truly disappointed by my recent experience at this restaurant. Not only did the food not live up to the expectations set by the name, but it was also a poor representation of Indian cuisine. It's disheartening to see a restaurant serving dishes that do not align with the name or pricing, as it can lead to a negative perception of Indian food.
The garlic naan was burnt and flat, and the paneer kadhai was served instead of the paneer tikka masala we ordered. To make matters worse, the woman in charge of the kitchen was dismissive when we expressed our disappointment. It's not just the misrepresented dishes that were problematic - the service was incredibly slow, and the chef showed no courtesy but left with ignorance saying that she is from chennai. chennai food is something that comes with blend of spices and flavours and very unique. A chef is highly aware of what they are serving, but it lacked here with chef.
It's important for restaurants to be transparent about their dishes and to deliver on the expectations they set. When mistakes happen, it's crucial for the staff to be receptive to feedback and use it as an opportunity to improve. Unfortunately, this was not the case at this restaurant.
As an Indian food enthusiast, it's sad to see a restaurant that is spoiling the rapport of Indian cuisine by serving anything and everything. I would not recommend this restaurant to anyone who is looking for authentic and high-quality Indian food that aligns with the name...
Read moreI recently dined at this restaurant and unfortunately, my experience was far from satisfactory. The mutton curry that I ordered was not cooked well and the meat was smelling bad. Upon reporting this to the restaurant manager(Lady), I was met with extreme rudeness and unprofessional behavior.
The lady in charge of the restaurant was extremely defensive and refused to listen to my complaint. Instead of offering to replace the dish or apologizing for the poor quality of food, she simply told me to take the food with me and give it to someone else. I was appalled at her lack of concern for my complaint and the way she handled the situation.
Furthermore, the lady just dumped the food unceremoniously in a bin, which was a complete insult to me as a customer. It was clear that she had no regard for my opinion and was not interested in making the situation right.
Overall, I was very disappointed with my experience at this restaurant. While the food may have been good on other occasions, the way in which my complaint was handled left a bad taste in my mouth. I would not recommend this restaurant to anyone and hope that the management takes the necessary steps to improve their customer service...
Read moreThe food here is very unsavoury, unappetizing and bland. I had ordered chicken karahi, daal fry, zeera rice, mysore masala dosa and butter naan. Every single item they served was insipid, mediocre in taste and plain at best. The $6 naan bread they had served me was an actual plain flour roti and nothing more. Nevertheless, I checked with the owner/manager just in case they had mistakenly served me roti instead of naan; I was surprised with his audacity when he responded they make naan on a hot pan instead of tandoor oven(Duh!! Why do you call it naan then). I was speechless for quite some time and without engaging further into the conversation, decided never to eat there again.
I ended up paying more than $50 for the meal which was horrendously disappointing. The only thing that was full of taste and saved the day was the can of coke, i had with my meal- thanks "Coca Cola". I would implore to save your money and go to the Thai restaurant a couple shops down or any other takeaway store for that matter!! This place is a disgrace to Indian...
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