The photo is indicative of the quality of pizzas from this store. Cold discs of burnt dough. I have ordered many times, and every time have been disappointed. The service is terrible too, which I mostly blame on underpaying staff. There is no quality control, as the pizza checker is never used. Unless I pay extra for 20 min delivery, it always arrives late and cold.
I have never bothered to complain until my most recent order. I paid extra for extra cheese, as this is the only way to get a normal amount of cheese. There was no option to pay extra for 20 min delivery, so I waited, and watched as the pizza sat there for over half an hour before being put in the oven.
When I finally got my pizza, not only was it cold, it was the wrong pizza. Normal amount of cheese, no pepperoni. I called and requested a refund. The guy was rude, and without confirming the refund, he put me on hold for over half an hour, then I was cut off. I called back, someone picked up the phone then put it back down. I called a third time, and the same guy answered. He said the refund had already been processed, and instead of apologising, he claimed it was someone else who put me on hold.
Now it's been 5 days and I haven't received my refund. I called today and spoke to a woman who was lovely, but she couldn't confirm the refund had been processed, and now I have to wait to receive a response to my complaint. I have already emailed both the store and dominos feedback. I might change my review depending on the...
Read moreAh, Domino’s – the only place where ordering seafood pizza is like signing up for a marine biology experiment. I recently had the pleasure of experiencing their signature “Smells-Like-Low-Tide” prawn pizza.
Naturally, when the unmistakable scent of something decaying slowly creeps in, I thought, “Surely, these prawns are off.” But silly me – I clearly don’t understand the refined seafood standards of Domino’s.
Enter the manager, our local seafood sommelier, who informed me – with great confidence and zero shame – that this wasn’t a problem. Oh no. That pungent, eye-watering stench? That’s just how Domino’s prawns are supposed to smell. Apparently, their prawns are “different” – not like those common, fresh ones you get anywhere else. You see, Domino’s is here not just to feed you, but to educate you.
Forget everything you know about seafood. According to Domino’s, freshness is overrated. The real connoisseurs know that the more your prawns smell like a wharf dumpster on a hot day, the more authentic the flavour.
So thank you, Domino’s, for broadening my culinary horizons. I came for dinner, and I left with a seafood-smell trauma and a lecture on prawn superiority. 5 stars for the educational experience, 0 for hygiene.
Bon appétit,...
Read moreI usually hate sending negative reviews as you can see from my past reviews, However there is nothing positive i can say about Zetland dominoes. I arrived with my son and the first impressions were not great the store was a mess, i then looked at all the different toppings they were so messy and disgusting!! they were all mixed and thrown everywhere, this really put us off our pizza but we were really hungry so we waited. The pizza took ages to come we had to chase it up 5 times!! whilst waiting the children working there would stare us up and down and laugh. My son felt very intimidated, we got our pizza and it was far from the dominoes standard as i picked up a slice everything completely slid off and the dough was super soggy, we couldn't eat it. As we left one of the children delivery drivers thought it would be funny to swerve right behind us and zoom away. I was absolutely shocked, worst experience I've had in a...
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