Everything came together nicely for a great experience today. I visited specifically to try the famous toasties, and chose the Mushroom Truffle - it exceeded my expectations that were already high! I didn't plan to have coffee but was convinced by the "Free Flow" hour - free refills of the batch brew 13:00-14:00. It was an Indonesian bean, which was a pleasant change to the usual beans available in Sydney, and I ended up buying a bag to take home. The cup that the coffee was served in was cool, but I forgot to see if they were for sale.
To round everything off, the customer service was top notch. I was served by and spoke to Kelvin who was welcoming, talkative, and discussed the Indonesian beans with me. I think I spoke to the boss as well who was also friendly.
My only small criticisms would be:
Overall I'd definitely recommend Dutch Smuggler to everyone - if I worked in the city I'd be a regular. I hope that you start opening on weekends; even just reduced hours on Saturdays would be awesome and give many more people a chance to visit who can't go during the...
Read morecame here three times, first time got the mushroom truffle toastie and right before i got it i saw the two male staff inside look at me and laugh then when i got the toastie there was only one sandwich (one half). not even a full sandwich, i only realised after walking away and was my first time purchasing so i thought it wa their normal portion. second time, friend told me to try the mi goreng one so i went to get toastie, kitchen was closed no problem got a regular coffee instead since i was already there and got their mini one (smallest size). i knew from the size of the cup but was in a hurry. today is the third time, i got the mi goreng one finally and i realise that i’m meant to have had two halves so one full sandwich so that meant the first time i was scammed. my coffee this time was regular not amazing but it’ll do. not sure if i’ll come again, but if i do it is just because i love toasties. mushroom toastie could do a bit of taste though, was a bit bland.
Update: offered me free toastie and coffee as well as a refund. Went back today to grab the mushroom toastie and it was great, stuffed with loads of mushroom. Staff apologised once again, don’t think such a mistake will happen again so should be allg! thanks...
Read moreA place that small batch roasts its own A-Grade beans... that's all I needed to hear. A top rated cafe in the city - I had to check it out. A gut feeling said their brew would be good so ordered some coffee ground too for home - and sure enough - was good stuff.
Staff are friendly and accommodating. Will need to try their mie goreng toastie another time and also heard they have some dessert type things too.
It's a cute spot hidden in an architectural feature - which is definitely worth a visit for any coffee aficionado or corporate type nearby.
Note: I didn't rate the food as I didn't have any (can always amend another time). As for the atmosphere - there is construction going on nearby - so thought I'd withhold the rating (as that is something beyond their control). Having said that, I sat down and another coffee lover also sat down too nearby (with a pour-over no less - anyone who has a pour-over at a cafe clearly appreciates the blend of the place).
Until...
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