Gelato Messina Manly — Restaurant in Sydney

As an esteemed globe-trotter who's sampled culinary delights from all corners of the earth, it truly pains me to pen down such a below-par experience. I've had my fair share of gelato and milkshakes, from the bustling streets of New York to the quiet cafes in Boston, and I have to say this: Gelato Messina in Manly, you've let me down. Don't be fooled by the allure of their delicious menu. The fiasco that followed our order on Uber Eats was a comedy of errors, without the comedy part. We ordered milkshakes with the expectation of chilling our taste buds. What we got might as well have been lukewarm coloured milk. The once frothy milkshakes were victims of a complete meltdown! Now, I could be lying on a beach, under the scorching Australian sun and my mates from Boston would still serve me colder drinks than what landed at my doorstep. The ingenious ability to transform vibrant, luxurious milkshakes into a complete drippy disaster is one that only Messina's Uber Eats can lay claim to. This wasn't what we signed up for when we opted for order priority. If I wanted a flat white, I'd order it. A penguin in the Sahara has better chances of survival than their milkshakes on Uber Eats. The colloquial phrase 'I'm not here to fuck spiders' is quite apt for this situation because neither am I. I just wanted my milkshake. The situation could have been salvaged. A few ice blocks could have made all the difference, turning a catastrophe into a manageable faux pas. But alas, the folks at Messina seemed to have missed that trick. All in all, the whole experience with Gelato Messina left a bitter - and melted - taste...

Lost my appetite after rude and unprofessional customer service. Just left after my visit. Staff is unprofessional and discriminates people who don’t speak their native language. After 20 minutes of standing in the line, I got in and moved to the left to show other flavours to my child. The lady named Pia straight away started serving ladies that were standing behind me and stared speaking their native language. I said I’m sorry but they pushed in the line. I was ignored. After serving the first person, she started serving the second and then I said hang on this is not ok I was lining up before them. The lady named Pia continued to speak Italian to the ladies she was serving and they were laughing making me feel uncomfortable. Of course, I don’t mind using other languages but in a dispute it’s wise and professional to use Enligsh. In the end this is the official language in Australia. Pia messed up my order and at the end to me” I didn’t speak to them about you and I Can speak my language whenever I want” in a really rude tone. Poor experience. Of course...

The only downfall to this place is its weekend queues because of the tourist influx.

But theres good reason for that, hand made originals that are constantly being changed weekly. Follow their Instagram for the new flavours being introduced for that week.

I ordered (over the span of my trip) : You make me unicorny (0.5ltr) Apple of my pie The immaculate cone-ception Super flan Bounty Coffee Dulce De Leche Super Dulce De Leche (prt2of2 of 0.5ltr) Pear & Rhubarb (prt1of2 of 0.5ltr) Pistachio Praline Strawberrys & Cream Turamisu

Supported by a strong list of their regular gelatos and sorbets. (Pistachio / Bounty / Coffee were a few of my favourites)

If you want to pair your dessert with a weekend staple, may I highly...