Jailhouse Rock Pizza. Earlwood — Restaurant in Sydney

I recently ordered home delivered Pizza on a Tues Night . I was told it would take 40 minutes . I rang when it hadn't been delivered in 11/4 hrs to be told they were having a bad night and the guy said they mis- judged and only put 2 delivery guys on . I said 'Not my problem - this is disgusting - let me talk to the manager " I was told he wasn't there - he would ring me back. An hour later he still hadn't rung me back - so I rang back again - supposedly I spoke to him this time - both men I spoke to called me 'darling ' - I told them not to patronize me by calling me 'darling ' - I told the second man I spoke to that I needed to be compensated as a regular customer and give me the next 2 pizzas free ,. He said he couldn't do this he'd give me a free salad next time ( we never order salads here ) This shop is hugely successful - must be making huge dollars - I think this is hugely arrogant and dismissive of their customers. Posted as Liz Essex...

This place false advertising is unbelievable. Very dishonest operators. I'm usually very supportive of locally ran businesses, however not in this case. The published prices online and on their website or even over the phone is not what you'll be paying. Tried to order online, they purposely shut down their payment system so you'll have to call in.

Once you place an order under a perceived amount, when you pick it up or they show up for delivery it will always be more than advertised. I should have never take then order or the excuse 'sorry we just didn't update the website', unacceptable. No i'm not talking about fee's for extras, i'm talking about base price that was even confirmed by phone. Very poor practice. The food is ok, however i've been going to the Brighton Le Sands one for years, it's way more value there and never had price switching on me there.

Would definitely NOT go to the Earlwood...

Ordered 600m from store and now delivery is 40 minutes on the way to rockdale and back again. Not restaurant fault but you should know.

Door dash is useless. We ordered because you're close and the opportunity of better quality is supposedly available. Instead the driver informs us it would be too quick if they dropped our order first. So now we get a cold and inferior pizza so they could drive 6kn away only to come back to where they started. We are down the road.

Talking to doordash and they told us to request a refund if its not good.

Wheres the food safety?

Wheres the care of this business to serve quality.

Why allow us to choose restaurants closer to home if we don't get the benefits

All the delivery services are destroying...