Looking through my previous reviews on locations I feel most could agree that I give fair, polite and positive reviews when deserved. Unfortunately and sadly in this occasion I can only give a review of a negative experience. I can not hold the two young counter staff accountable as the poor girls did their best to rectify where possible the poor quality food that was being served. I do in fact hold the management and franchisee absolutely accountable for the lack of training and experience to their staff to ensure that customers receive food that is of fair quality and presentation. Furthermore customers should be able to dine in a restaurant that is clean and hygienic which was definitely not the case at KFC Penrith Leagues. I feel good quality food and a clean place is a token of respect to the customer for their visit and will of choosing to spend their hard earned money at that location. The chicken tenders were a sliced up disastrous mess. The dinner rolls were completely squashed and mangled. I had to go to the counter on several occasions to try and replace the items. The popcorn chicken was old and staled. The chips were also stale and cold. The potato and gravy also no where near fresh. The whole meal was a total disappointment! The restaurant was so unclean. Every table were dirty and the floor unswept and not mopped. The toilets very unclean with dead german cockroaches on the floors leaving a strong concern and disgust to what condition the kitchen must be in and the fact that we just consumed food from there. I DO NOT recommend KFC Penrith Leagues at all. I genuinely hope that management feels ashamed and embarrassed and begin to pick up their game and start serving food that reflects respect to the paying customer and pride to themselves and the KFC food chain. Extremely...
Read moreWell my son's an employee of another KFC store and the Penrith area had a special promo burger that he wanted to try so we drove 40 minutes to get to this store Once inside we tried ordering on the app and the burger wasn't available thru the app so we had to place the order the old fashioned way. We were greeted very nicely by a young lady who took the order and we then asked for the employee discount. She went to get the manager as you do but she came back telling us to place the order thru the app as the discount is applied there. We told her we tried that but the burger was non existent on the app. She went back to the manager and returned stating that if my son doesn't have the employee card then there's no discount. We obviously don't have one we replied as employer cards don't exist anymore. This manager should know that the cards aren't used anymore so how can he show something that doesn't exist. We couldn't believe how rude and lazy this manager was, it would literally take 10 seconds to come to the register and scan your fingerprint or enter the code. Great way to lead by example. Anyway we didn't want to cause a scene so we just said ok. We waited quite a while for 2 burger combos considering there was literally one other customer there and no drive thru orders. Very slow! The positive was that the burger and fries tasted very nice, it was very nicely made and full of flavour. It was a shame that the treatment from a manger ruined the experience so early on. We'll probably never come back if this is how customers...
Read moreOh, KFC. Ohhh, KFC... Let me tell you about this experience. It was like a dream—no, a whirlwind of flavor! The chicken, bathed in those 11 secret herbs and spices (and I swear, I could taste the secrets—each one), was like a parade in my mouth. Not just any parade, though—this was fireworks on New Year’s Eve and Barry making it over those jumps in one go. You feel that? That electric magic? Like a kayak gliding perfectly through the water without getting stuck in the reeds, that’s how smooth and flawless this chicken was. Mmm.
But—wait—hold up, can we talk about how juicy and tender it is? Not just juicy... it saturates every part of you. More than your salivary glands are moist, honey. You’re reaching down, yes, you’re reaching for the piece of crispy batter that fell between the seats, and you know—you just know—it’s too good to be true. And yet it is.
KFC, oh my love, my heart flutters just thinking of you. This isn’t just food; it’s a romantic affair. A forbidden love. A desire so deep, I can barely breathe. Can I marry you? I swear I could.
I’m biting my lip as I think of that crispy, tender, perfection. 5 STARS. 10,...
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