I took a friend here today for her birthday. I had rung initially to book lunch at The restaurant but was told it was still closed after the fire. I was told there was a good selection of seafood in the cafe so I booked. I had booked two weeks ago to make sure that I got a table near the window I got there and the table was nowhere near the window. After complaining we were moved to a better table. The food was good the service very average and the menu was disappointing. We were served by three different people. We ordered a starter and then had to ask for the menu again to order our main meal we then had to get someone’s attention to place the order. The food also took a long time to come out. The people next to us came in quite a bit after us and got their meal before us. They too were very disappointed with the service. We then had to ask a third time for the menu to order a desert and coffee. It was very very noisy also. I was disappointed because as I said this was for my friends birthday. We will not...
Read moreI recently had lunch here with a group of friends- we had booked well in advance for lunch on a Monday, and apart from our table of 13 there were only 2 or 3 other tables of 2 or 3 people. The restaurant is in a beautiful location on Narrabeen Lake, and that turned out to be it's only redeeming feature. There was one surly waitress on duty answered every request with "I'm on my own here- I'll get to it". Our entrees and mains arrived together (the ones that actually turned up- one of our meals was forgotten altogether...) The garlic bread was burnt, the food was overpriced and not very good, and the bad service continued throughout the meal. We arrived at 12 pm thinking we had lots of time to enjoy lunch before school pick up at 3, but we were still waiting on coffees and teas at nearly 2:30. at which point we left without our missing driinks. There was really no excuse- it was not a full restaurant and our large group was no surprise. I would certainly not go back while the restaurant is under it's...
Read moreVisit to the cafe on Easter Sunday Purchased two coffees and two bananas breads for $26 served by lovely helpful female staff but I went outside to sit down then came back into the cafe a few minutes later to use the bathroom and was confronted by a rude man manager (?) in a blue shirt who stated that “ only paying customers can use the facilities” - I stated that I had just paid $26 for my order - he let me pass without any apology. Just made assumptions and very unobservant as he had already seen me pay earlier! Lots of scruffy signage around as well stating that only paying customers may use the facilities. Please be a bit more observant and less critical in future. I only gave three stars for the rest of the staff. Stingy butter portions for the banana bread which was quite nice ( v large portion size for...
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